fax/email format problem

  • Thread starter Thread starter jfalberg
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jfalberg

While I have no problems sending a fax through outlook using the following
example:

[Fax:John,Acme@12035555555] where John is name, Acme is company

The program that I am using, Time Matters, seems to automatically format the
sending "To" field with a display name and angle brackets around it, for
example:

John Doe<[Fax:John,Acme@12035555555]>

and unless I don't manually have to delete the display name along with the
angle brackets each time, I keep on getting the following message after I
click onto send:

Check Names
Microsoft Office Outlook does not recognize "John
Doe<[Fax:John,Acme@12035555555]>"
If you have used a comma to separate addresses; click Cancel, replace the
commas with semicolons, and then click Send again...

While I asked a similar question in other program about not inserting the
display name and angle brackets, is there any way that within the angle
brackets that I can still make the fax work as desired?

My guess is that the angle brackets checks for an email syntax, but how can
I make it so that it should be treated as a fax syntax instead?

Please advise. Thanks.
 
I know it uses the zetafax software. How can I specify or determine which
fax transport I am using if it's not zetafax?

Russ Valentine said:
You did not post which fax transport you are using.
--
Russ Valentine
[MVP-Outlook]
jfalberg said:
While I have no problems sending a fax through outlook using the following
example:

[Fax:John,Acme@12035555555] where John is name, Acme is company

The program that I am using, Time Matters, seems to automatically format
the
sending "To" field with a display name and angle brackets around it, for
example:

John Doe<[Fax:John,Acme@12035555555]>

and unless I don't manually have to delete the display name along with the
angle brackets each time, I keep on getting the following message after I
click onto send:

Check Names
Microsoft Office Outlook does not recognize "John
Doe<[Fax:John,Acme@12035555555]>"
If you have used a comma to separate addresses; click Cancel, replace the
commas with semicolons, and then click Send again...

While I asked a similar question in other program about not inserting the
display name and angle brackets, is there any way that within the angle
brackets that I can still make the fax work as desired?

My guess is that the angle brackets checks for an email syntax, but how
can
I make it so that it should be treated as a fax syntax instead?

Please advise. Thanks.
 
You are not asking an Outlook question, then. Whatever zetafax is, it is not
among the supported fax transports with which Outlook integrates. It is a
third party question as to whether and how zetafax can even integrate with
Outlook.
--
Russ Valentine
[MVP-Outlook]
jfalberg said:
I know it uses the zetafax software. How can I specify or determine which
fax transport I am using if it's not zetafax?

Russ Valentine said:
You did not post which fax transport you are using.
--
Russ Valentine
[MVP-Outlook]
jfalberg said:
While I have no problems sending a fax through outlook using the
following
example:

[Fax:John,Acme@12035555555] where John is name, Acme is company

The program that I am using, Time Matters, seems to automatically
format
the
sending "To" field with a display name and angle brackets around it,
for
example:

John Doe<[Fax:John,Acme@12035555555]>

and unless I don't manually have to delete the display name along with
the
angle brackets each time, I keep on getting the following message after
I
click onto send:

Check Names
Microsoft Office Outlook does not recognize "John
Doe<[Fax:John,Acme@12035555555]>"
If you have used a comma to separate addresses; click Cancel, replace
the
commas with semicolons, and then click Send again...

While I asked a similar question in other program about not inserting
the
display name and angle brackets, is there any way that within the angle
brackets that I can still make the fax work as desired?

My guess is that the angle brackets checks for an email syntax, but how
can
I make it so that it should be treated as a fax syntax instead?

Please advise. Thanks.
 
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