Faulting application explorer.exe, version 6.0.2900.3156

[wiss]

All windows closed suddenly and come back automatically.
I dont know what could be the reason.
I still get this error with IE7.
Could you help me ?
Regards to the community.

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 11/13/2007
Time: 4:10:58 AM
User: N/A
Computer: LAPTOPHOME
Description:
Faulting application explorer.exe, version 6.0.2900.3156, faulting module
unknown, version 0.0.0.0, fault address 0x15029590.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 33 31 35 36 20 00.3156
0030: 69 6e 20 75 6e 6b 6e 6f in unkno
0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0
0040: 2e 30 20 61 74 20 6f 66 .0 at of
0048: 66 73 65 74 20 31 35 30 fset 150
0050: 32 39 35 39 30 0d 0a 29590..

 

[PA Bear]

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert
analysis, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

Those with IE7-specific questions or comments are asked to post to and seek
support in this newsgroup: microsoft.public.internetexplorer.general

On the web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

In your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

 

[Robert Aldwinckle]

(cross-post added to XP Perf & Maint)

All windows closed suddenly and come back automatically.
I dont know what could be the reason.
I still get this error with IE7.

Look more closely. It's not IE7. It's your Windows Desktop and Taskbar.
Also, check your assumption that "all windows closed". Just because the
Desktop and Taskbar go away doesn't mean that running programs also
go away. E.g. you could still check on them using Task Manager (with
Ctrl-Alt-Delete instead of Ctrl-Shift-Esc) or switch to them using Alt-Tab.

Could you help me ?
Regards to the community.

You may get more informed help from a newsgroup which specializes
in diagnosing problems with the OS. Cross-posting to one for reference.
In any case, posters about problems related to IE7 are asked not to post
in the IE6 newsgroups but post in the internetexplorer.general newsgroup
instead.

BTW as PA Bear has already indicated, crashes in Module: unknown
are often symptoms of interference by incompatible third-party programs
(malware or otherwise.)


HTH

Robert Aldwinckle
---

 

[Gerry]

Wiss

What changes have been made to software and hardware immediately before
the problem started? Have you recently added memory?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Gerry]

Wiss

Explorer.exe is a parent. You can see the children listed using Process
Explorer. A list of the children might take analysis forward.

Process Explorer provides more information than Task Manager.

Download Process Explorer.

For further information about Process Explorer see here:
http://www.microsoft.com/technet/sysinternals/SystemInformation/ProcessExplorer.mspx

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[wiss]

I used ProcessExplorer to try to track the children running but nothing
suspicious found, I ran HijackThis. Who so I have to submit the report for
closer look, because I dont really understand how to analyse the report.
Thanks,

 

[Robert Aldwinckle]

I used ProcessExplorer to try to track the children running but nothing
suspicious found, I ran HijackThis. Who so I have to submit the report for
closer look, because I dont really understand how to analyse the report.
Thanks,

Wiss,

You broke out of the cross-post, where Gerry was helping you from
the other newsgroup. Please either continue in that subthread
from this newsgroup or switch to the other newsgroup.
Note that, using the web interface it is easy to switch newsgroups
from a cross-posted reply: simply click on the other newsgroup name
in the header of the reply.


Good luck

Robert
---