Fatal Login Error. hr = 80041034, f = -2147217356

[Maurice N ~ MVP]

Hi Suzy,

There obviously are several issues here (which I'll not address all at once.)

I am only suggesting you get Outlook Express properly setup, so that when it /is/ needed, you can send email.
The 3 pieces of info (there are more but I'm only covering these) that are critical to put in correctly are:
email address
name of incoming mail server
name of outbound mail server

This info you can get from Roadrunner. I encourage you to call up their tech support. The info may even be on their support website.
(You can later have email responses sent to 1 distinct account [ example, msn ] by setting a proper "reply to" ---- but address that later).

I am not familiar with either MSN or Hotmail. So regarding those issues, hopefully someone will help.
You should also see this group
microsoft.public.msn.discussion

(As a sidenote, putting your real email address in a newsgroup puts you at risk for getting floods of spam email.)

Changing a passport account info is a real pain. Sometimes you also have to follow up by deleting any "passport" cookies from your Temp folder and the Temp internet files folders.

Take a careful look at this article at MS Knowledge Base
Cannot create an HTTP or Hotmail account in Outlook Express
http://support.microsoft.com/?kbid=241841

Regedit basics by Tom Koch
http://www.insideoutlookexpress.com/tips/regedit.htm

See Jim Pickering's website, which has a section on Hotmail
http://home.comcast.net/~jimpickering/

This page at Frank Sanders site on setting Outlook Express as default email program
http://www.fjsmjs.com/OE/defaultl.htm

--
Maurice N
MVP Windows - Shell / User
-----

Maurice, !

Thank you for your response!!!!!!!

Now were're getting somewhere. I do have outlook express, and the
reason I wasn't using it was because when I tried to email someone
from a link, the outlook came up with my (e-mail address removed) as the
default address. I just went back again and noticed in the pull down
bar my msn address is also there! Wow, I feel kind of dumb, now.

I never used the Verizon.net address, and I have tried to change my
.net password. I go through the set up process, it says it's changed,
but this verizon.net is still coming up. I have tried to remove
everything having to do with verizon from my computer, but stuff is
still hanging around in there.

This is a great help, so far, though! Still stumped, though. Outlook
express didn't let me send the mail with the msn address; it sent me
to an msn window member screen, and I don't have msn anymore either.
Damn!! this is frustrating. I can't get rid of this junk.

I would love to use the outlook express because the editing looked so
much better than hotmail. I don't like hotmail, but that's what I'm
stuck with.

Continuing, my ISP is RoadRunner. I haven't set up any mail through
that, because I didn't want anymore addresses, and I'm not really
impressed with RR's home page. I haven't even really tried their
email. I really wanted to keep my msn address, because I've had it so
long, and it would be a pain to change it.

Would it be possible to really change my .net passport from
(e-mail address removed) to (e-mail address removed)? I think it's buried
deep in there, like the registry or something.

Would it be possible to stop outlook express from defaulting to an msn
sign in screen? Then I could use outlook express. I know this all
sounds a little confusing, but I don't have verizon with msn or msn
premium anymore as my providers even though I have an msn address. I
was able to keep my msn address with hotmail, even though I don't have
msn anymore.

Well Maurice, you sure helped shed some light on things. I think it's
fantastic you're out there and I could ask! And I'm glad John wrote
in, because I knew exactly what his problem was becasue I have it
too!!!!!

Any suggestions now? I didn't quite understand what you meant about
having a local installed email properly configured, unless you mean
road runner? But then when I email from the link, it would be from my
road runner address, which I haven't set up.

Oh and for the record, I have Windows XP SP2. Here are the errors I
got when trying to use outlook express:

The message could not be sent because the server rejected the sender's
e-mail address. The sender's e-mail address was '(e-mail address removed)'.
Subject 'test', Account: 'MSN Mail', Server: 'smtp.email.msn.com',
Protocol: SMTP, Server Response: '550 5.7.3 Requested action aborted;
user not authenticated', Port: 25, Secure(SSL): No, Server Error: 550,
Error Number: 0x800CCC78

Unable to logon to the server using Secure Password Authentication.
Account: 'MSN Mail', Server: 'pop3.email.msn.com', Protocol: POP3,
Server Response: '-ERR authorization aborted by user', Port: 110,
Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC18


There was a problem logging onto your mail server. Your Password was
rejected. Account: 'suzetcrepe_verizon_mail', Server:
'incoming.verizon.net', Protocol: POP3, Server Response: '-ERR [AUTH]
Authentication failed', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC92


Hope to hear from you again, and thank you!!

Suzy