False positive ICOO Loader.

[Wad Coolin]

We've found that our product named ICOO Loader download
manager listed in your spyware database.
This entry is definitely a mistake.

Our site is http://www.icooloader.com

1. ICOO Loader (tm) program is program intended for fast
downloading of copyrighted content of ICOO Net (tm). ICOO
Loader (tm) - is clearly developed
program which contains no spyware or adware (or
anything with unwanted behaviour). ICOO Loader (tm) - is
client part of ICOO Net (tm) software family,
provided for fast content delivery to our users.

2. We have two DLL's in ICOO Loader (tm) setup: icoou.dll
and icooue.dll, which installs with ICOO Loader (tm).
First DLL, named icoou.dll, used for handling icoo://
protocol and capturing icoo:// links, which are already
located at many pages over the net.
In addition, icoou.dll contains hook, which called
every time when user trying to download some downloadable
content from the net (zip, rar, exe etc.).
In this case DLL asks user for user-defined action:
start downloading of chosen content using ICOO Loader
(tm) program or
perform default action (i.e. download using standard
IE component download). This feature of our program could
be easily turned off by checking
"Don't prompt me again" in appeared dialog. Also user
can customize for which extentions he want to use Icoo
Loader download manager by default.
As you see, icoou.dll contains NO hidden work, NO
unwanted ads and other.

Second DLL, named icooue.dll implements addon to
windows.external IE namespace and containing only one
function named ICOOVersion().
This helper functions used to be able to detect which
version of Icoo Loader user have when he visit our sites.


3. ICOO Soft, LTD. is the European company, located in
Cyprus (member of EU). ICOO Soft, LTD. have many
relations to proprietary services, like
e-banking systems, content providers, ISP's, an other.
ICOO Soft, LTD. have active contract with european bank
for own merchant account that used for selling
our Icoo Loader program. Also ICOO Soft, LTD. have
digital signed certificate which given from european
authority center, that means that we can
guarantee that our software is signed and distributed
only from ICOO Soft, LTD.

4. ICOO Soft, LTD. have distributed affiliate program. In
our affiliate license agreement we follwing only lawful
ways to promote our software products.
Every affiliate accepts affiliate agreement policy and
we investigating affiliate activity at periodical basis.
Every affiliate who violate our rules leaves our
affiliate program immediately.

5. ICOO Soft, LTD. ready to give source codes of
icoou.dll and icooue.dll so you could study them for
possible malicious code.


We contacts you with the request to remove any mention of
ICOO Soft, LTD. software products from your spyware
database.
We always fighting with small anti-spyware companies who
adding our programs without even investigation.
Now seems Microsoft just bought the database from one of
such company.

We hope that you consider a problem fairly and at quickly
and clean basis.

 

[John]

Not according to other anti-spyware companies:

Trojan.Win32.StartPage.fw
Overview
Alias
ICOO Loader, Trojan.Win32.StartPage.gv [Kaspersky],
Win32.Startpage.FZ [Computer Associates], Win32/StartPage.CZ.DLL.Trojan
[Computer Associates], Win32/StartPage.GV trojan [Eset],

See Also
Trojan.Win32.StartPage ·

Category
Homepage Hijacker : Any software that changes your
browser's home page to some other site. Hijacks may reroute your info and
address requests through an unseen site, capturing that info. In such
hijacks, your browser may behave normally, but be slower.

Browser Helper Object: (BHO). A component that Internet
Explorer will load whenever it starts, shares IE's memory context, can
perform any action on the available windows and modules. A BHO can detect
events, create windows to display additional information on a viewed page,
monitor messages and actions. Microsoft calls it "a spy we send to
infiltrate the browser's land." BHOs are not stopped by personal firewalls,
because they are seen by the firewall as your browser itself. Some exploits
of this technology search all pages you view in IE and replace banner
advertisements with other ads. Some monitor and report on your actions. Some
change your home page.

 

[Bill Sanderson]

Please use the dispute resolution mechanism documented here:

http://support.microsoft.com/kb/892340 Microsoft Windows AntiSpyware (Beta)
identifies a program as a spyware threat (Listing criteria and Dispute
process)

 

[Wad Coolin]

Ok. Thank you I would.

-----Original Message-----
Please use the dispute resolution mechanism documented here:

http://support.microsoft.com/kb/892340 Microsoft Windows AntiSpyware (Beta)
identifies a program as a spyware threat (Listing criteria and Dispute
process)




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[olegww]

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