FAIL TO SEND FAX with windows fax and scan

[aking_lee]

hi guys,i am here in the hope of getting someone help me out.
the situation is:
PURPOSE: to send fax from my laptop
OS:vista sp1
SOFTWARE:win fax and scan
HARDWARE:think pad moden

and i am sure i have connected with a CAPABLE phone wire

the outcome: the document is pending by administrator.







--
Ningbo ETDZ Huixing Trade Co.,Ltd.
Add: 3F, No.198 Mayuan Road, Ningbo, CHINA.
Zip Code: 315012
SKYPE: aking_lee
Tel: +86-574-87026614
Fax: +86-574-87149207

 

[Russ Valentine [MVP-Outlook]]

Post some actual information if you have a question. You posted none.

 

[aking_lee]

THANK YOU VERY MUCH FOR YOUR REPLY.
maybe i shall try to expose the problem by explain my activity in
detail,here it goes.

1.the phone wire is switched from my under-using phone,and my telphone work
well,so i believe it would be capable in the new place.

2.i have checked the device manager, and found a modem name"thinpad modem".
even i had open it's properties and inquried it,according to the information
i googled, i am sure it's working type is "0,1"(there said to be 0,1,2 three
types)

3.i ran the windows fax and scan, chosed tools-accounts, and found this"fax
moden/local fax(default)/connected/
chosed tools-fax setting, and make sure
think pad modem is selected.

4.i tried to send a new fax
to:987149207(9 means for a outlines or distance call)
subject:test
content:this is a test fax

then i sent it and was informed
"<987149207>/987149207/none/2008-6-6/pending/line unavailable/ /local


ps:i also found my moden's communication port is COM3


FOR ANY FURTHER INFO. PL. LET ME KNOWN.

 

[Russ Valentine [MVP-Outlook]]

Verify your modem is on the Vista HCL.
Create a dialing rule correctly so that you can gain an outside line before
the modem dials the number.

 

[Hal Hostetler [MVP P/I]]

Perhaps you could describe the sailing conditions on that boat, the rigging,
what sails you've tried, what error flags are run up the mast and so forth.
No two boats are quite the same. In short, please provide us some details
to work with, thanks.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

 

[Sinner]

THANK YOU VERY MUCH FOR YOUR REPLY.
maybe i shall try to expose the problem by explain my activity in
detail,here it goes.

1.the phone wire is switched from my under-using phone,and my telphone
work
well,so i believe it would be capable in the new place.

2.i have checked the device manager, and found a modem name"thinpad
modem".
even i had open it's properties and inquried it,according to the
information
i googled, i am sure it's working type is "0,1"(there said to be 0,1,2
three
types)

3.i ran the windows fax and scan, chosed tools-accounts, and found
this"fax
moden/local fax(default)/connected/
chosed tools-fax setting, and make sure
think pad modem is selected.

4.i tried to send a new fax
to:987149207(9 means for a outlines or distance call)
subject:test
content:this is a test fax

then i sent it and was informed
"<987149207>/987149207/none/2008-6-6/pending/line unavailable/ /local


ps:i also found my moden's communication port is COM3

Are you on a PBX system at work? Non-analog phone lines can fry a modem.