F10 system recovery removed MS Office software

  • Thread starter Thread starter Kit
  • Start date Start date
K

Kit

I had Trojan Horse and Malware viruses on my OC so I restored -- that failed
so I ran HP recovery console. All my files are still there -- just moved to a
different location, and my PC is running perfectly and much faster -- with
the exception that Word, Excel, PowerPoint, Outlook won't open. Is it just a
matter of reinstalling the software we bought with my PC?
 
Kit

If those Office programs came with your PC then you probably had only the Trial version. You cannot re-install that you will need to purchase the Office Suite of your choice
 
Kit said:
I had Trojan Horse and Malware viruses on my OC so I restored -- that
failed
so I ran HP recovery console. All my files are still there -- just moved
to a
different location, and my PC is running perfectly and much faster -- with
the exception that Word, Excel, PowerPoint, Outlook won't open. Is it just
a
matter of reinstalling the software we bought with my PC?

If an Office installation CD is among that software that you bought with
your PC, do a repair installation using that software. I did note that you
said bought with the PC, not software that came with the PC that you bought.

As as sidenote, I did a repair install of XP Home edition on a PC awhile
back. Like you, all worked except Office. The fix was as I previously told
you.
 

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