External USB hard drive

[Guest]

I bought a simpletech USB hard drive, but i can't connect it,
the computer send me a meesage error 48, and 0
Told me the usb is not recognize it
I plug and unpluged the usb hard drive, several times

Can you help me please!!!
Rafaek Malagón Alvarez.

 

[Guest]

The info below is from MS KB

Code 48
The software for this device has been blocked from starting because it is
known to have problems with Windows. Contact the hardware vendor for a new
driver. (Code 48)

Recommended resolution

Obtain and install a new or updated driver from the hardware vendor.

On the General Properties tab of the device, click Troubleshoot to start the
Troubleshooting Wizard.
--
Regards
Bob J
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