external harddrive problem

N

Newfdog

Hi all.... I have a harddrive installed in a Vantec Nexstar firewire
and USB enclosure. After a recent power interruption the drive no longer
works on the firewire connection, the USB connection works fine. The
powersupply was plugged into a APC battery backup and surge protector.
Can anyone offer some clue as to what might of happened and how I might
be able to troubleshoot the problem?

Thanks
 
N

Noozer

Newfdog said:
Hi all.... I have a harddrive installed in a Vantec Nexstar firewire and
USB enclosure. After a recent power interruption the drive no longer works
on the firewire connection, the USB connection works fine.

Do you have any other firewire devices that work on the same port on your
PC?
The powersupply was plugged into a APC battery backup and surge protector.

This offers pretty much no protection. UPS's leave the mains connected
directly to the PC and only switch in when power failes. The surge protector
wouldn't be of much help unless it was installed in your main fusepanel.
Can anyone offer some clue as to what might of happened and how I might be
able to troubleshoot the problem?

Try new cables. Try on another PC.
 

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