External hard drive problem - losing connection during large filecopying/saving

[Kit]

Hi,

I'm having trouble with an Iomega 60GB external hard drive connected via
USB to a machine running Win2K.

I am trying to run Iomega Automatic Backup Pro to create a full backup
of the machine and save it on the external hard drive. The process
begins normally, but when I check it several hours later, I find
multiple "Windows could not save this file" error messages along with a
popup warning about unplugging/disconnecting external devices without
using the system tray external device connection manager.

Has anyone else experienced this problem?

For the record, here are the stats and things I've tried:

* Formatting: The external HD is formatted to be NTFS.
* Connection: I am using the USB port in the back of the computer. (The
extHD has Firewire but my machine does not)
* Power supply: When the extHD was running off the machine's power, the
backup process failed after 1/2 hour. I plugged in the extHD directly to
the power strip last night - the backup process failed after 2 hours.
* Power Options settings: I have set the machine to use the "Always On"
power mgt setting, with "Turn off hard disks" and "System standby" set
to "Never".

If anyone could help with this, I'd be extremely grateful - I'm almost
at my wit's end here.


Thanks!

-- Kit

 

[Pegasus \(MVP\)]

Hi,

I'm having trouble with an Iomega 60GB external hard drive connected via
USB to a machine running Win2K.

I am trying to run Iomega Automatic Backup Pro to create a full backup
of the machine and save it on the external hard drive. The process
begins normally, but when I check it several hours later, I find
multiple "Windows could not save this file" error messages along with a
popup warning about unplugging/disconnecting external devices without
using the system tray external device connection manager.

Has anyone else experienced this problem?

For the record, here are the stats and things I've tried:

* Formatting: The external HD is formatted to be NTFS.
* Connection: I am using the USB port in the back of the computer. (The
extHD has Firewire but my machine does not)
* Power supply: When the extHD was running off the machine's power, the
backup process failed after 1/2 hour. I plugged in the extHD directly to
the power strip last night - the backup process failed after 2 hours.
* Power Options settings: I have set the machine to use the "Always On"
power mgt setting, with "Turn off hard disks" and "System standby" set
to "Never".

If anyone could help with this, I'd be extremely grateful - I'm almost
at my wit's end here.


Thanks!

-- Kit

Maybe there is something strange going on with Backup Pro.
I suggest you run some tests without it - you probably don't
need it anyway!

To back up the System State, run ntbackup.exe, select
System State, then define a backup folder on your local
hard disk as a destination. When finished, use the copy
command to copy this file to your USB disk.

To back up your files & folders, use xcopy.exe with the
appropriate switches (probably /y /s /h /o /c). Direct
the output from xcopy to two report files so that you
know how it went:

xcopy /.. /.. Source Target 1>c:\backup.log 2>c:\backup.err