external hard drive and a "error loading OS"

G

Guest

I just purchased a WD 250 g drive. I put it into a 3.5 USB external
enclosure, whenever I restart I recieve "Error loading OS" I then shut down
the drive and reboot with no probelms. I called WD and they told me they
would not service me because it is in an external hard drive. Any Help out
there would be very much appreciated!

Tony
 
D

DJ Borell

It sounds like your BIOS is attempting to boot from the USB HD and, when it
can't find an OS there, for whatever reason is not then moving to the next
available boot device.

You can disable the boot from USB device in your BIOS. If you can't, then
make sure the USB device is listed after your internal drive.
 
G

Guest

Thanks for the reply, while I know my way around a computer somewhat, this
kinda has me stumped, I know the reason now behind my problem but don't
understand how to fix it. would you mind guiding me through this? I would
greatly appreciate it.
 
D

DJ Borell

You'll need to enter your BIOS settings. This is generally done by pressing
the "DEL" key at startup. Your BIOS may be different, but as soon as the
system powers on, it *should* give a message stating what key to use.
Sometimes it's "F11", sometimes "DEL", sometimes a combination of keys.
Worst case scenario, hit the website for you motherboard and get the manual
(they usually have them in .pdf format). That will list what key to use.

Once you're in the BIOS, what you are looking for is the boot order. Every
BIOS is different, so I can't point you right to it. Just wander through
all the menus / submenus until you locate it (the .pdf manual may or may not
be of assistance here, depending on who your board's made by). Once you've
found it, ensure that the hard drive is listed before any external devices.
Your system may list "Hard Drive" or it may call it "HD0". It may even get
a little more complicated and call it something like "STS80****" (a name
that comes from the HD itself.). I usually setup the boot order as such;

1 - Floppy A:
2 - CD-ROM D:
3 - Hard drive C:
4 - Network/External

This allows that the computer will check the floppy and CD-ROM for boot
media and then, if it doesn't find anything, boot normally (from the hard
drive). It essentially removes everything else from the boot order as it
will always find a boot sector on the hard drive (unless you format or
otherwise blow it.)

Once this is done, save the settings and reboot. If the error still occurs,
you'll have to disable the USB boot support.

Go back into the BIOS and this time, attempt to locate a setting which does
just that. However, you may not have that setting (not all systems do, even
those that support booting from a USB device.) If that's the case, your
only remaining option is to disable USB legacy support (this is what causes
the BIOS to recognize a USB device). Be aware, without this support, ALL
USB devices will no longer function until Windows boots up. That's an issue
if you're using a USB mouse or keyboard (as many are).

If, for some reason, you cannot disable USB legacy support, about the only
remaining option you have is to simply unplug the USB drive before you boot.
A little inconvenient, but that will, in the end, solve your problem.
 
G

Guest

Wow! Thank you soo much for taking the time, I really appreciate it and will
post my progress.

Thanks again.

DJ Borell said:
You'll need to enter your BIOS settings. This is generally done by pressing
the "DEL" key at startup. Your BIOS may be different, but as soon as the
system powers on, it *should* give a message stating what key to use.
Sometimes it's "F11", sometimes "DEL", sometimes a combination of keys.
Worst case scenario, hit the website for you motherboard and get the manual
(they usually have them in .pdf format). That will list what key to use.

Once you're in the BIOS, what you are looking for is the boot order. Every
BIOS is different, so I can't point you right to it. Just wander through
all the menus / submenus until you locate it (the .pdf manual may or may not
be of assistance here, depending on who your board's made by). Once you've
found it, ensure that the hard drive is listed before any external devices.
Your system may list "Hard Drive" or it may call it "HD0". It may even get
a little more complicated and call it something like "STS80****" (a name
that comes from the HD itself.). I usually setup the boot order as such;

1 - Floppy A:
2 - CD-ROM D:
3 - Hard drive C:
4 - Network/External

This allows that the computer will check the floppy and CD-ROM for boot
media and then, if it doesn't find anything, boot normally (from the hard
drive). It essentially removes everything else from the boot order as it
will always find a boot sector on the hard drive (unless you format or
otherwise blow it.)

Once this is done, save the settings and reboot. If the error still occurs,
you'll have to disable the USB boot support.

Go back into the BIOS and this time, attempt to locate a setting which does
just that. However, you may not have that setting (not all systems do, even
those that support booting from a USB device.) If that's the case, your
only remaining option is to disable USB legacy support (this is what causes
the BIOS to recognize a USB device). Be aware, without this support, ALL
USB devices will no longer function until Windows boots up. That's an issue
if you're using a USB mouse or keyboard (as many are).

If, for some reason, you cannot disable USB legacy support, about the only
remaining option you have is to simply unplug the USB drive before you boot.
A little inconvenient, but that will, in the end, solve your problem.

sbhcom said:
Thanks for the reply, while I know my way around a computer somewhat, this
kinda has me stumped, I know the reason now behind my problem but don't
understand how to fix it. would you mind guiding me through this? I
would
greatly appreciate it.
 
D

DJ Borell

No problem, hope it helps.

sbhcom said:
Wow! Thank you soo much for taking the time, I really appreciate it and
will
post my progress.

Thanks again.

DJ Borell said:
You'll need to enter your BIOS settings. This is generally done by
pressing
the "DEL" key at startup. Your BIOS may be different, but as soon as the
system powers on, it *should* give a message stating what key to use.
Sometimes it's "F11", sometimes "DEL", sometimes a combination of keys.
Worst case scenario, hit the website for you motherboard and get the
manual
(they usually have them in .pdf format). That will list what key to
use.

Once you're in the BIOS, what you are looking for is the boot order.
Every
BIOS is different, so I can't point you right to it. Just wander through
all the menus / submenus until you locate it (the .pdf manual may or may
not
be of assistance here, depending on who your board's made by). Once
you've
found it, ensure that the hard drive is listed before any external
devices.
Your system may list "Hard Drive" or it may call it "HD0". It may even
get
a little more complicated and call it something like "STS80****" (a name
that comes from the HD itself.). I usually setup the boot order as
such;

1 - Floppy A:
2 - CD-ROM D:
3 - Hard drive C:
4 - Network/External

This allows that the computer will check the floppy and CD-ROM for boot
media and then, if it doesn't find anything, boot normally (from the hard
drive). It essentially removes everything else from the boot order as it
will always find a boot sector on the hard drive (unless you format or
otherwise blow it.)

Once this is done, save the settings and reboot. If the error still
occurs,
you'll have to disable the USB boot support.

Go back into the BIOS and this time, attempt to locate a setting which
does
just that. However, you may not have that setting (not all systems do,
even
those that support booting from a USB device.) If that's the case, your
only remaining option is to disable USB legacy support (this is what
causes
the BIOS to recognize a USB device). Be aware, without this support, ALL
USB devices will no longer function until Windows boots up. That's an
issue
if you're using a USB mouse or keyboard (as many are).

If, for some reason, you cannot disable USB legacy support, about the
only
remaining option you have is to simply unplug the USB drive before you
boot.
A little inconvenient, but that will, in the end, solve your problem.

sbhcom said:
Thanks for the reply, while I know my way around a computer somewhat,
this
kinda has me stumped, I know the reason now behind my problem but don't
understand how to fix it. would you mind guiding me through this? I
would
greatly appreciate it.

:

It sounds like your BIOS is attempting to boot from the USB HD and,
when
it
can't find an OS there, for whatever reason is not then moving to the
next
available boot device.

You can disable the boot from USB device in your BIOS. If you can't,
then
make sure the USB device is listed after your internal drive.

I just purchased a WD 250 g drive. I put it into a 3.5 USB external
enclosure, whenever I restart I recieve "Error loading OS" I then
shut
down
the drive and reboot with no probelms. I called WD and they told me
they
would not service me because it is in an external hard drive. Any
Help
out
there would be very much appreciated!

Tony
 
G

Guest

You my friend are a genius in my book! it worked flawlessly!! Thanks again
soo much!!

DJ Borell said:
No problem, hope it helps.

sbhcom said:
Wow! Thank you soo much for taking the time, I really appreciate it and
will
post my progress.

Thanks again.

DJ Borell said:
You'll need to enter your BIOS settings. This is generally done by
pressing
the "DEL" key at startup. Your BIOS may be different, but as soon as the
system powers on, it *should* give a message stating what key to use.
Sometimes it's "F11", sometimes "DEL", sometimes a combination of keys.
Worst case scenario, hit the website for you motherboard and get the
manual
(they usually have them in .pdf format). That will list what key to
use.

Once you're in the BIOS, what you are looking for is the boot order.
Every
BIOS is different, so I can't point you right to it. Just wander through
all the menus / submenus until you locate it (the .pdf manual may or may
not
be of assistance here, depending on who your board's made by). Once
you've
found it, ensure that the hard drive is listed before any external
devices.
Your system may list "Hard Drive" or it may call it "HD0". It may even
get
a little more complicated and call it something like "STS80****" (a name
that comes from the HD itself.). I usually setup the boot order as
such;

1 - Floppy A:
2 - CD-ROM D:
3 - Hard drive C:
4 - Network/External

This allows that the computer will check the floppy and CD-ROM for boot
media and then, if it doesn't find anything, boot normally (from the hard
drive). It essentially removes everything else from the boot order as it
will always find a boot sector on the hard drive (unless you format or
otherwise blow it.)

Once this is done, save the settings and reboot. If the error still
occurs,
you'll have to disable the USB boot support.

Go back into the BIOS and this time, attempt to locate a setting which
does
just that. However, you may not have that setting (not all systems do,
even
those that support booting from a USB device.) If that's the case, your
only remaining option is to disable USB legacy support (this is what
causes
the BIOS to recognize a USB device). Be aware, without this support, ALL
USB devices will no longer function until Windows boots up. That's an
issue
if you're using a USB mouse or keyboard (as many are).

If, for some reason, you cannot disable USB legacy support, about the
only
remaining option you have is to simply unplug the USB drive before you
boot.
A little inconvenient, but that will, in the end, solve your problem.

Thanks for the reply, while I know my way around a computer somewhat,
this
kinda has me stumped, I know the reason now behind my problem but don't
understand how to fix it. would you mind guiding me through this? I
would
greatly appreciate it.

:

It sounds like your BIOS is attempting to boot from the USB HD and,
when
it
can't find an OS there, for whatever reason is not then moving to the
next
available boot device.

You can disable the boot from USB device in your BIOS. If you can't,
then
make sure the USB device is listed after your internal drive.

I just purchased a WD 250 g drive. I put it into a 3.5 USB external
enclosure, whenever I restart I recieve "Error loading OS" I then
shut
down
the drive and reboot with no probelms. I called WD and they told me
they
would not service me because it is in an external hard drive. Any
Help
out
there would be very much appreciated!

Tony

 
D

DJ Borell

Don't know about all that...but glad I could help.

sbhcom said:
You my friend are a genius in my book! it worked flawlessly!! Thanks
again
soo much!!

DJ Borell said:
No problem, hope it helps.

sbhcom said:
Wow! Thank you soo much for taking the time, I really appreciate it
and
will
post my progress.

Thanks again.

:

You'll need to enter your BIOS settings. This is generally done by
pressing
the "DEL" key at startup. Your BIOS may be different, but as soon as
the
system powers on, it *should* give a message stating what key to use.
Sometimes it's "F11", sometimes "DEL", sometimes a combination of
keys.
Worst case scenario, hit the website for you motherboard and get the
manual
(they usually have them in .pdf format). That will list what key
to
use.

Once you're in the BIOS, what you are looking for is the boot order.
Every
BIOS is different, so I can't point you right to it. Just wander
through
all the menus / submenus until you locate it (the .pdf manual may or
may
not
be of assistance here, depending on who your board's made by). Once
you've
found it, ensure that the hard drive is listed before any external
devices.
Your system may list "Hard Drive" or it may call it "HD0". It may
even
get
a little more complicated and call it something like "STS80****" (a
name
that comes from the HD itself.). I usually setup the boot order as
such;

1 - Floppy A:
2 - CD-ROM D:
3 - Hard drive C:
4 - Network/External

This allows that the computer will check the floppy and CD-ROM for
boot
media and then, if it doesn't find anything, boot normally (from the
hard
drive). It essentially removes everything else from the boot order as
it
will always find a boot sector on the hard drive (unless you format or
otherwise blow it.)

Once this is done, save the settings and reboot. If the error still
occurs,
you'll have to disable the USB boot support.

Go back into the BIOS and this time, attempt to locate a setting which
does
just that. However, you may not have that setting (not all systems
do,
even
those that support booting from a USB device.) If that's the case,
your
only remaining option is to disable USB legacy support (this is what
causes
the BIOS to recognize a USB device). Be aware, without this support,
ALL
USB devices will no longer function until Windows boots up. That's an
issue
if you're using a USB mouse or keyboard (as many are).

If, for some reason, you cannot disable USB legacy support, about the
only
remaining option you have is to simply unplug the USB drive before you
boot.
A little inconvenient, but that will, in the end, solve your problem.

Thanks for the reply, while I know my way around a computer
somewhat,
this
kinda has me stumped, I know the reason now behind my problem but
don't
understand how to fix it. would you mind guiding me through this?
I
would
greatly appreciate it.

:

It sounds like your BIOS is attempting to boot from the USB HD and,
when
it
can't find an OS there, for whatever reason is not then moving to
the
next
available boot device.

You can disable the boot from USB device in your BIOS. If you
can't,
then
make sure the USB device is listed after your internal drive.

I just purchased a WD 250 g drive. I put it into a 3.5 USB
external
enclosure, whenever I restart I recieve "Error loading OS" I then
shut
down
the drive and reboot with no probelms. I called WD and they told
me
they
would not service me because it is in an external hard drive.
Any
Help
out
there would be very much appreciated!

Tony

 

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