External Firewire disk -> OHCI Interface: Event ID 4

[Atlas]

I have a 3,5" hard disk tight into an external enclosure (unknown brand,
"Mobile Disk External Data Storage" on one side, "HD-337 Combo" on the other
side) that offers IEEE 1394 (Firewire) & USB connectivity.

This package if connected to a desktop PC, Windows XP + SP2, based computer,
with an Adaptec DuoConnect adapter, via the 1394 interface, it works
"perfectly".......perfectly is a big word, sometimes it hangs (very rare),
but at least it is recognized by Windows.

Connecting the same external disk to a notebook with Windows XP + SP2 via
the USB interface, it works.

Connecting through the 1394 interface it doesn't:
- As soon as you plug the 1394 interface, "external device plugged in" sound
is played by Windows
- In the device manager for about 20 seconds a "hard disk" with the yellow
icon on it, it is shown
- the icon disappears and the "unplugged device" sound is played by Windows

Looking into the Event Viewer\System, the following message is shown

Source: sbp2port
Event ID: 4
Description: Driver detected an internal error in its data structures for
..For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data (Bytes):
0000: 00 00 00 00 01 00 5a 00 ......Z.
0008: 00 00 00 00 04 00 04 c0 .......À
0010: 3a 04 00 00 01 00 00 c0 :......À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

The notebook interface is defined (device manager) as: Texas Instruments
OHCI Compliant IEEE 1394 Host Controller

Any hint?

 

[skivi]

Hi there,
I don't have an answer to your problem but am working on a similar one.
I also have the same external enclosure : Mobile Disk HD-337 Combo.

The firewire worked fine with a mac and a 60gb hard drive, and i have
since replaced the 60gb with a 30gb and would like to use the firewire
port with my pc laptop.
Problem I'm having is that NOTHING happens when i plug the drive into
the firewire port. nothing is added to hardware manager or disk
management.
The 300gb works fine with USB but I need to use firewire!

My question for you is : do you still have the driver disk that came
with the external enclosure? (was there one?) if so I would most
appreciate a copy...
Thanks for your time, and I'll let you know if i sort out my problem
incase it helps you....

 

[Atlas]

Hi there,
I don't have an answer to your problem but am working on a similar one.
I also have the same external enclosure : Mobile Disk HD-337 Combo.

The firewire worked fine with a mac and a 60gb hard drive, and i have
since replaced the 60gb with a 30gb and would like to use the firewire
port with my pc laptop.
Problem I'm having is that NOTHING happens when i plug the drive into
the firewire port. nothing is added to hardware manager or disk
management.

Same as what I'm stating. Tho only difference is that I've kept open the
device manager while plugging in the unit and could notice the disk being
plugged and unplugged after a while.

The 300gb works fine with USB but I need to use firewire!

My question for you is : do you still have the driver disk that came
with the external enclosure? (was there one?) if so I would most
appreciate a copy...
Thanks for your time, and I'll let you know if i sort out my problem
incase it helps you....

I can't remember if the unit was shipped with a disk. Anyhow I didn't use
any, due to native support under XP.

 

[Atlas]

Try this hotfix:
'1394 Storage Device Does Not Work '
(http://support.microsoft.com/?kbid=311430)
Best,
Treeman

Thanks but it looks like my Sbp2port.sys is newer than the one listed in
the fix you've pointed out:
my version is 5.1.2600.2180 dated august 2004, while Microsoft's fix is
dated 2001........

 

[Treeman]

Try this hotfix:
'1394 Storage Device Does Not Work '
(http://support.microsoft.com/?kbid=311430)
Best,
Treeman

 

[Treeman]

Atlas, I assume your using XP/SP2. Depending on who you ask, th
drivers were "updated" for firewire in SP2, which lead to a lot o
firewire device conflicts. Some chipsets on firewire bridgeboards jus
puked when they saw the new drivers. If you can further identify you
external device, there may be a firmware update out there.
Here's some other links that may help:
'IEEE 1394
(http://www.microsoft.com/whdc/system/bus/1394/default.mspx)
You have to determine which chipset (usually Oxford) the bridgeboard i
using. Then scroll to the very bottom of this web page to see th
firmware updates:
'Firewire Depot Firmware Updates' (http://tinyurl.com/pketw)
Hope this helps,
Treema

 

[ricdan1985]

Help!!!

Hi everyone,

I just received my 300GB external HDD. I am unsure of the brand. The casing just says "MOBILE DISK EXTERNAL DATA STORAGE" and HD-337-COMBO on the back.

It came with a USB cable,power cable as well as a firewire cable. I tried to plug the USB into my computer and the power cable into a powerpoint, but nothing happened.

I have not had any issues previously connecting anything to my laptop (which is where I intend to use my portable HDD and am writing this msg). I currently have my 1gb and 2gb USB 'sticks' connected and are working fine.

I DO NOT have a firewire connection on my laptop.

I tried installing the software, but I kept on getting a msg saying "Cannot find the usb storage device for this patch driver! please plug in your usb storage device before you run the setup program" The weird thing is, IT IS PLUGGED IN!!!

I am using XP/SP2. If you require more info, let me know and I will try to tell as much as needed.

!!!!! EM PLEH

Rick