Export pst file problem

T

The Hun

Using Outlook 2002, Windows XP

1. ERROR Message -------
I exported a pst folder then later deleted the whole thing. Now,
every time I launch OL it says that folder."could not be found." Of
course it couldn't have been found because I deleted it, or at least I
think I did. I've run a search for it via Windos Explorer and that
couldn't find it either.

2. OBNOXIOUS DIALOG BOX --------
Also, there's a dilog box that opens called "Create/Open Personal
Folders File." It wants to me to open the same .pst file -- the one
that doesn't exist.

Is there a way to stop the annoying ERROR Message and the obnoxious
Dialog Box every time I launch Outlook?

Thanks,
 
T

The Hun

Using Outlook 2002, Windows XP

1. ERROR Message -------
I exported a pst folder then later deleted the whole thing. Now,
every time I launch OL it says that folder."could not be found." Of
course it couldn't have been found because I deleted it, or at least I
think I did. I've run a search for it via Windos Explorer and that
couldn't find it either.

2. OBNOXIOUS DIALOG BOX --------
Also, there's a dilog box that opens called "Create/Open Personal
Folders File." It wants to me to open the same .pst file -- the one
that doesn't exist.

Is there a way to stop the annoying ERROR Message and the obnoxious
Dialog Box every time I launch Outlook?

Thanks,


Problem Solved.

In case anyone else has the same problem, here's the solution:

I found the folder listed in the Outlook Folders list in a top level
hierarchy equal to my Archive Folder. I tried shft-del but it
returned an ERROR Message saying couldn't delete it because it was "a
special folder." I then did File / Data File Management, saw it in
the list of folders, and was able to choose and delete it.
 
R

Russ Valentine [MVP-Outlook]

You deleted the file before you disconnected it from your profile. Your
profile is now corrupt. Create a new one. Remember not to do this next time.
 
T

The Hun

You deleted the file before you disconnected it from your profile. Your
profile is now corrupt. Create a new one. Remember not to do this next time.

What does "disconnect it from a profile" mean, and how do we delete a
folder the proper way? What I did was highlight the folder in the
folder list, then Edit / Delete.

How do I create a new profile?

Will a new profile cause other problems, and will I have to do
anything differently after having created a new profile?
 
R

Russ Valentine [MVP-Outlook]

Exporting a PST file is almost always a poor choice unless you have a need
to convert to a different file format. Outlook will retain its connection to
the exported file for a long time and will release it only after you cleanly
exit Outlook.
Creating a new profile is well documented:
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003
The new profile won't do this again unless you export to a PST file again
and delete the file before you cleanly exit Outlook.
 

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