Explorer won't load

[Robert E. Gahan]

Once again I'm getting the following message when I try to
open Explorer! I have all updates!

"Internet Explorer has encountered a problem and needs to
close!"

Before I 'Send Report', I look in the details and get the
following info:
Appver: 6.0.2800.1106
Mod name: Winshow.dll
modVer: 1.0.0.1
Offset: 00002783

I can't find anything to overcome, or resolve, this issue!
Help?

As a side issue; In several of the 'resolutions' for this
kind of problem there is a reference to a folder C:\program
files\support software. I have no such folder! Why?

And the only file 'Winshow.dll' I can find is in C:\Windows.

All this doesn't make sense! any help?

 

[Guest]

We were having this problem yesterday, and while reading posts on this site last night we found something that worked for us. Type in http://00hq.com go to bottom of page and click unistall winshow popups. Hope it works.

----- Robert E. Gahan wrote: -----

Once again I'm getting the following message when I try to
open Explorer! I have all updates!

"Internet Explorer has encountered a problem and needs to
close!"

Before I 'Send Report', I look in the details and get the
following info:
Appver: 6.0.2800.1106
Mod name: Winshow.dll
modVer: 1.0.0.1
Offset: 00002783

I can't find anything to overcome, or resolve, this issue!
Help?

As a side issue; In several of the 'resolutions' for this
kind of problem there is a reference to a folder C:\program
files\support software. I have no such folder! Why?

And the only file 'Winshow.dll' I can find is in C:\Windows.

All this doesn't make sense! any help?