K
Kate
Problem Description: When I open Explorer, and navigate
to My Pictures subfolder of My Documents, Explorer
closes. Behavior began after I installed Windows update
on July 15. I also installed new Sony camera (PSC-V1) but
did not use supplied drivers and used Windows XP native
drivers to recognize camera. Successfully uploaded
pictures from camera into Adobe Photoshop Elements 2.0,
Windows XP update may have been running in background at
the time.
Error message is:
AppName: explorer.exe AppVer: 6.0.2800.1221 ModName:
unknown
ModVer: 0.0.0.0 Offset: 00000000
Explorer does not close when navigating through other
directories on hard drive. Was able to copy entire
directory to DVD-R but when files are opened via Explorer
from DVD, problem still occurs.
Tried system restore without success.
to My Pictures subfolder of My Documents, Explorer
closes. Behavior began after I installed Windows update
on July 15. I also installed new Sony camera (PSC-V1) but
did not use supplied drivers and used Windows XP native
drivers to recognize camera. Successfully uploaded
pictures from camera into Adobe Photoshop Elements 2.0,
Windows XP update may have been running in background at
the time.
Error message is:
AppName: explorer.exe AppVer: 6.0.2800.1221 ModName:
unknown
ModVer: 0.0.0.0 Offset: 00000000
Explorer does not close when navigating through other
directories on hard drive. Was able to copy entire
directory to DVD-R but when files are opened via Explorer
from DVD, problem still occurs.
Tried system restore without success.