Explorer is crashing in new W2K program

[Jan Il]

Hi all! W2K SP4 - IE6 Sp1 - All updates are installed.

I am not sure if this is an IE or OE issue, or one related to W2K, so please
excuse the post if it is in the wrong venue.

I have recently installed a new hard drive, and installed W2K with SP4 onto
it. The only two primary programs I have installed with it are MS Office
2002 XP and Corel Draw Graphic Suite 11. I use the Outlook Express for my
e-mails and newsreader.

I have begun having problems with IE crashing several times a day, just
hanging up, and sometimes even ctrl+alt+del will not work requiring me to
shut down using the power off button. It has been happening mostly while in
OE, but, it has happened a couple of times while I was moving/copying data
files from the WinME drive to the new W2K drive. The problem occurs in both
the Administrator and User log-ons.

I am using the Quote-Fix utility for OE, and wondering if perhaps this might
have something to do with the crashing when in OE?

I would truly appreciate any suggestions or input.

Jan
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[Robert Aldwinckle]

I have begun having problems with IE crashing several times a day, just

hanging up, and sometimes even ctrl+alt+del will not work requiring me to
shut down using the power off button.

That symptom especially the latter aspect (being uninterruptible)
could point to a driver problem or a hardware problem.

I am not sure if this is an IE or OE issue, or one related to W2K

I would say it is most related to your OS (e.g. I/O Subsystem)
or your hardware.

Check to see if there are any clues in the Event viewer (System log).
For the crashes or even hangs which you can at least interrupt with
Ctrl-Alt-Delete you might be able to get some clues by requesting
a dump and formatting it with dumpchk but I can't say what specifically
you might see that might help by doing that.


HTH

Robert Aldwinckle