TOP said:
Hi ,
Just a Simple question, when i open or run any program all of the
Explorer.exe processes freeze and unfreeze when the program is up? Normally
it didn't freeze...
Thank you
It may be a simple question but there is no simple answer because we
don't know anything about your computer. The cause of your issues could
be software or hardware.
For software troubleshooting, start by answering The First Question Of
Troubleshooting: what changed between the time things worked and the
time they didn't?
Then answer The Second Question of Windows Troubleshooting: what is the
malware/virus status of the machine? If you think it is clean, what
programs (and versions) did you use to determine this?
Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
If the computer is clean and you can't figure out what changed, then do
clean-boot troubleshooting:
Clean boot in Windows XP -
http://support.microsoft.com/kb/310353
Clean-boot advanced troubleshooting in Windows XP -
http://support.microsoft.com/kb/316434
How to Troubleshoot By Using the Msconfig Utility in Windows XP -
http://support.microsoft.com/?id=310560
For hardware troubleshooting, see:
http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot
After you do some of the troubleshooting and narrow down the focus, if
you need more help please post back to this thread and tell us what
you've done and the results. Also, this link will help you see what
details to include in your next post:
http://www.dts-l.org/goodpost.htm
Malke
