M
Marty
I am having a major problem with my wifes PC. She is running Windows XP Media
Center Edition. Her system boots up normal enough but during load it will
start dropping out the desktop. I look at task manager and I can see
exlorer.exe running and watch the cpu usage ramp up and then it disappears. a
few seconds later it comes back on and cpu usage ramps back up the it drops
out. I have tried using several different virus software's to try and see if
it is a virus but it only showed one called Generic!Artemis as being found. I
was ble to do a complete scan of the system from a Norton AV bootable CD and
it has not found any other viruses on the system. The system continues to do
the same thing as before. I have even tried reinstalling service pack 3
thinking that the virus might have messed up explorer.exe but that has proved
unsucessful as well. I have gone through some of the registry to seen if I
could find anything unusual in there and even ran a registry repair tool from
Glarysoft but still no luck. Is there something that I am overlooking that I
have not tried yet. I do not want to completely rebuild the hard drive as she
has a lot of data on there that can not be dumped. Any help would be greatly
appreciated.
Thanks!
Center Edition. Her system boots up normal enough but during load it will
start dropping out the desktop. I look at task manager and I can see
exlorer.exe running and watch the cpu usage ramp up and then it disappears. a
few seconds later it comes back on and cpu usage ramps back up the it drops
out. I have tried using several different virus software's to try and see if
it is a virus but it only showed one called Generic!Artemis as being found. I
was ble to do a complete scan of the system from a Norton AV bootable CD and
it has not found any other viruses on the system. The system continues to do
the same thing as before. I have even tried reinstalling service pack 3
thinking that the virus might have messed up explorer.exe but that has proved
unsucessful as well. I have gone through some of the registry to seen if I
could find anything unusual in there and even ran a registry repair tool from
Glarysoft but still no luck. Is there something that I am overlooking that I
have not tried yet. I do not want to completely rebuild the hard drive as she
has a lot of data on there that can not be dumped. Any help would be greatly
appreciated.
Thanks!