the issue has nothing to
do with virus's or
trojans.
and your assessment lacks
originalty and expertise, like
your antiviral webpage..
Malke said:
I know i can do that but i dont want the users to have to do this.
"db" <databaseben.discussions.microsoft.com> wrote in message
*you can launch*
*the task manager and*
*begin a "new task" of*
*explorer.exe*
**
*when it launches*
*so does an instance*
*of the registry -(hint).*
**
**
**
"Jac" <
[email protected]
Hi we have a couple of pc that suddenly have this problem. When
the users
log on in windows xp sp2, the process explorer.exe is not
their. We have to
manualy stat it or log of and log on to correct the problem.
The problem is
not always present. Sometime the started their pc and
everything is ok
None of the imaginative but inaccurate information provided by "db" will
help you. You need to determine the underlying cause. The most common
reason for this problem is malware although there certainly can be other
causesThe First Question Of Troubleshooting: what changed between the
time things worked and the time they didn't?
The Second Question of Windows Troubleshooting: what is the
malware/virus status of the machine? If you think it is clean, what
programs (and versions) did you use to determine this?
Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
You haven't told us anything about your computers, your network
(workgroup/domain?), your security, etc. Here are general questions that
need to be answered to narrow down the troubleshooting:
You cannot have a scattershot attitude towards troubleshooting. It has
to be methodical and proceed in a reasonable way. Post back with some
answers for focused help.
Malke
