explorer.exe errors

  • Thread starter Thread starter Ray
  • Start date Start date
R

Ray

newly installed server and two pc's operating under
windows 2000 professional. keep displaying the error
msg. "explorer.exe has generated erros and will be closed
by windows you will need to restart the program." "an
error log is being created"
this msg. was displayed about one week ago on one of the
new pc work stations and then suddenly locked up while
running the the screen saver. the only way out was to
reboot and when it finished it would go right back to
displaying the screen saver and lock-up.
The tech. for the company that supplied the system is
trying to say that it is a virus problem. I do not think
that is the problem. Can anyone offer a suggestion as to
what it might be. ( computers are NOT name brand, they
were built by the computer shop that we purchased them
from)
 
Hi Ray,

We have seen this issue too on several of our systems after installing a
fresh system image to them. Since we know the system image works on other
identical hardware, the first thing we check when IE or Explorer causes
general errors like that is to swap memory and see if the issue still
occurs.

Since these are OEM boxes from a local shop, it is VERY likely that your
memory chips are bad or were blown during installation. Not necessarily,
but definitely worth looking at first.

Hope that helps.

Keith C. Jakobs, MCP
 
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