Explorer.exe does not always load-blue screen

G

Guest

I have Windows XP Pro SP2 on a Dell Latitude D820. Sometimes the
explorer.exe does not load giving me a blue screen. If I go into task manager
and start a new task, it will load. Any ideas on a solution??
Thanks in advance
 
A

Arkadiusz 'Black Fox' Artyszuk

Jim said:
I have Windows XP Pro SP2 on a Dell Latitude D820. Sometimes the
explorer.exe does not load giving me a blue screen. If I go into task manager
and start a new task, it will load. Any ideas on a solution??

Saying "blue screen" that isn't an error description. Watch carefully.
On that BSoD you have error number that can help you to find solution in
MS KB. ;-)
 
J

Jim E

Thanks,

I han no error messages that I could see, only a complete "blue screen"
(noicons or task bar). Not sure where you mean to lokk for the error message
in the BSoD???
Jim
 
A

Arkadiusz 'Black Fox' Artyszuk

Jim said:
I han no error messages that I could see, only a complete "blue screen"
(noicons or task bar). Not sure where you mean to lokk for the error message
in the BSoD???

It depends if "blue screen" is shown for a quite long time or it only
flashes for a second. If blue screen is shown there should be an error
description at the bottom of the screen. There should be an error number
and driver (file) name that caused a problem. Do you see such things or
not? The other way to check what caused an error is to see event log for
details.
 
J

Jim E

Left solid blue screen on for 20 minutes and no error messages or codes came
up. I formated the drive and relaoded rather then mess arround with it before
checking the event log.
Thanks for tring to help. Have a nice day
 
A

Arkadiusz 'Black Fox' Artyszuk

Jim said:
Left solid blue screen on for 20 minutes and no error messages or codes came
up. I formated the drive and relaoded rather then mess arround with it before
checking the event log.
Thanks for tring to help. Have a nice day

Wish a lot of luck with new installation. ;-)
 

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