Explorer.exe dies after logging in

  • Thread starter Thread starter Codnchips
  • Start date Start date
C

Codnchips

I have a user this morning, using windows 2000 prof. When
he logs into the machine, credentials are accepted, the
logon.bat runs, the taskbar displays for a second and then
disappears. We use group policy (Client side only) to tie
the machine down - which includes removing the "New task"
from Task manager (I wanted to relaunch the explorer
process). The same behaviour occurs if I log into the
machine as him, me, Admin, locally or in a domain.

help!!!!
 
We have a machine (Win2k Pro SP3) this morning that this
happens to as well. A collegue connected remotely and
added the New Task button back on task manager, but
Explorer still will not run. The event log shows the
following error at boot-up (source=usrenv, event
ID=1000): "Windows cannot unload your registry file. If
you have a roaming profile, your settings are not
replicated. Contact your administrator. DETAIL - Access is
denied. , Build number ((2195))." This is refered to in
various MS KB articles which suggest installing the latest
service pack (we've used New Task to install SP4 which
made no difference).
 
Check and see if there is a Drwtsn32.log file created when Explorer crashes.
By looking at this log, you might be able to tell what is going on, but for
a definitive answer, the memory dump of the process would have to be
debugged. Does it do the same thing in Safe Mode? Could be a corrupt file,
"SFC / scannow" can't hurt.

--
Tim Newton [MSFT]
(e-mail address removed)

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

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Hi. The same thing just happened to me this morning. Having read
this post I with no resolution I was all for wiping the machine. My
boss suggested downloading and installing the latest IE (6sp1). I have
know idea why. I have less idea why this solved the problem. At least
for now, the desktop is back, and has survived a reboot....

Iain
 

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