explorer.exe application error

[JClark]

Hello Group:

Win 2k Pro/sp4

When I go to start and click "programs" I get the following message:

Explorer.exe Application Error
The instruction at "0x77fccdee" referenced memory at "0x0010048". The
memory could not be read. Click on OK to terminate the program.

I tried the method suggested by George Hester in an earlier reply:

Delete the "value" of this registry key

HKEY_CLASSES_ROOT\.xml\ShellEx\{BB2E617C-0920-11d1-9A0B-00C04FC2D6C1}

This did not correct the problem. Any advice would be greatly
appreciated. I have a ghost backup, so it wouldn't be tragic to
restore the boot drive. But a simpler solution would be preferable.

Thanks.

John

 

[Guest]

try to look at this :

http://support.microsoft.com/default.aspx?scid=kb;en-us;830515&sd=ee

 

[JClark]

try to look at this :

http://support.microsoft.com/default.aspx?scid=kb;en-us;830515&sd=ee

Thanks for the url. I did look it over and found it intimidating. I've
never had any luck contacting microsoft for this sort of thing. What I
did was to run Spy Sweeper and tidy up a few other things and reboot
and voilà! It's working again. Your way is better I'm sure. Thanks for
the input.
Jack