Explorer Error

[George J. Malmos]

WinXP Home on AMD 2.0 CPU with 1024 MB memory & 38+ GB of free HD
space, windows Explorer frequently crashes on right click and other
routine file processing activity, especially when involving USB zip
drive. HD searching with adaware,spy-sweeper & my virus program
reveals no pests, virus or trojans. Newsgroups scoured for a solution,
but none found. Can someone help?
Here's what Windows' system event viewer states about this problem:
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 7/11/2004
Time: 10:24:08 AM
User: N/A
Computer: ATHLON
Description:
Faulting application explorer.exe, version 6.0.2800.1221, faulting
module unknown, version 0.0.0.0, fault address 0x024d8dd0.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 38 e 6.0.28
0028: 30 30 2e 31 32 32 31 20 00.1221
0030: 69 6e 20 75 6e 6b 6e 6f in unkno
0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0
0040: 2e 30 20 61 74 20 6f 66 .0 at of
0048: 66 73 65 74 20 30 32 34 fset 024
0050: 64 38 64 64 30 0d 0a d8dd0..

Thanks for looking.

 

[Ashokan Achari [MSFT]]

Hi,

Please follow these methods one by one and see after each step if the
problem is gone.

Method 1:
=========
Internet Explorer 6.x Repair for Windows XP

1. Click Start ->Run.
2. Type sfc /scannow (Note: There is a space between sfc and /scannow)
3. Select the OK button.
4. Follow the prompts throughout the System File Checker process.
5. Reboot the computer when System File Checker completes.

Method 2:
=========

1. Click Start -> Run
2. Type the following command
3. "rundll32.exe setupapi,InstallHinfSection DefaultInstall 132
%windir%\inf\ie.inf"
4. When prompted for the CD, Insert the windows XP cd

This fixes most problems. If not, see below the KB Article:

Reinstall or Repair Internet Explorer and Outlook Express in Windows XP:
http://support.microsoft.com/?kbid=318378

Method 3:
========
Start the system in normal mode.

1. Click Start -> Run
2. Type "MSConfig" and click OK.
3. In the "System Configuration Utility" windows select the "Startup" tab
and click on Disable All
4. Now reboot and start IE without connecting to Internet

Do you get any error message? If the answer is "No", then enable each
application by checking one by one and trace out the problem.

Method 4:
=========
Create a new user and check if same problem occurs for the new user as
well. If the answer is "NO", then copy all the files from the old user to
the newly created user.

Please check the KB Article # 811151"How to copy data from a corrupted user
profile to a new profile"
http://support.microsoft.com/default.aspx?scid=kb;EN-US;811151

Hope this helps ......


Ashok (Ashokan Achari)

The Posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
--From: George J. Malmos <[email protected]>
--Newsgroups: microsoft.public.windowsxp.general
--Subject: Explorer Error
--Date: Sun, 11 Jul 2004 10:55:02 -0400
--
--WinXP Home on AMD 2.0 CPU with 1024 MB memory & 38+ GB of free HD
--space, windows Explorer frequently crashes on right click and other
--routine file processing activity, especially when involving USB zip
--drive. HD searching with adaware,spy-sweeper & my virus program
--reveals no pests, virus or trojans. Newsgroups scoured for a solution,
--but none found. Can someone help?
--Here's what Windows' system event viewer states about this problem:
--Event Type: Error
--Event Source: Application Error
--Event Category: None
--Event ID: 1000
--Date: 7/11/2004
--Time: 10:24:08 AM
--User: N/A
--Computer: ATHLON
--Description:
--Faulting application explorer.exe, version 6.0.2800.1221, faulting
--module unknown, version 0.0.0.0, fault address 0x024d8dd0.
--
--For more information, see Help and Support Center at
--http://go.microsoft.com/fwlink/events.asp.
--Data:
--0000: 41 70 70 6c 69 63 61 74 Applicat
--0008: 69 6f 6e 20 46 61 69 6c ion Fail
--0010: 75 72 65 20 20 65 78 70 ure exp
--0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
--0020: 65 20 36 2e 30 2e 32 38 e 6.0.28
--0028: 30 30 2e 31 32 32 31 20 00.1221
--0030: 69 6e 20 75 6e 6b 6e 6f in unkno
--0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0
--0040: 2e 30 20 61 74 20 6f 66 .0 at of
--0048: 66 73 65 74 20 30 32 34 fset 024
--0050: 64 38 64 64 30 0d 0a d8dd0..