Explorer 7 Crashing when visiting website to use Outlook web access email

  • Thread starter Thread starter John
  • Start date Start date
J

John

Using Vista Ultimate
Explorer 7 has crashing when I try to send email from my company's email
website. The problem started by not allowing me to enter text in the
message field and now has moved to the phase of crashing when I try to do a
send.
The problem reporting shows the following information. Any help would be
appreciated. Thanks.

John

Problem signature

Problem Event Name: APPCRASH

Application Name: iexplore.exe

Application Version: 7.0.6000.16386

Application Timestamp: 4549b133

Fault Module Name: StackHash_8d13

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception Code: c0000005

Exception Offset: 0008c25d

OS Version: 6.0.6000.2.0.0.256.1

Locale ID: 1033

Additional Information 1: 8d13

Additional Information 2: cdca9b1d21d12b77d84f02df48e34311

Additional Information 3: 8d13

Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
 
John said:
Using Vista Ultimate
Explorer 7 has crashing when I try to send email from my company's email
website. The problem started by not allowing me to enter text in the
message field and now has moved to the phase of crashing when I try to
do a send.
The problem reporting shows the following information. Any help would
be appreciated. Thanks.
Click to expand...

They need to apply the latest patches to their Exchange server in order
to make it fully compatible with IE7.
--
Tom Porterfield
MS-MVP Windows Shell/User
http://support.teloep.org

Please post all follow-ups to the newsgroup only.
 
Tom said:
They need to apply the latest patches to their Exchange server in order
to make it fully compatible with IE7.
Click to expand...

Optionally you can also choose to use the basic interface rather than
the premium interface as that doesn't use the controls that cause
problems with IE7.
--
Tom Porterfield
MS-MVP Windows
http://support.teloep.org

Please post all follow-ups to the newsgroup only.
 
Thanks Tom.
I had IT work on it for about an hour yesterday when I was in the office
and, of course, their opinion was that it was my problem and nothing to do
with the company server. When I suggested that, the eyebrows went up.
Anyway, I am not a techie by any means. Where do I go to make the selection
of basic interface?

John
 
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