Explorer 6 Update KB942615

[Andre]

After instaling all the updates today, I found out that after cleaning my
cache, I found that trying to go on certain websites, even my MSN mail I
would get the standard message"Explore has encountered a problem.....". I did
a system restore thinking newly instaled software was the problem. Every
thing was fine until I reinstalled the updates.
Since only the update pertaining to explorer was KB942615, I uninstalled it,
and problem solved.
My question is...when will Microsoft have a new update to fix what KB942615
was suppoed to fix or a patch to fix KB942615................

 

[Andre]

I just installed all the updates on my wife's PC with the exact same
results.....
Since I now knew what to do I just uninstalled KB942615 in the add/remove
programs and problem solved so back to my original question...
When will Microsoft have a new update to fix what KB942615
was supposed to fix or a patch to fix KB942615................

Hope this is helpfull to someone else with this problem

 

[grandpa59]

I have the same problem after the updates today,thanks for sharing the
information,hope Microsoft do something about it.

 

[rsvejkosky]

Same here it seems to be urlmon.dll that is screwing up,IE shuts down so does
winamp and Yahoo messenger.

 

[grandpa59]

NNo wonder my Winamp was closing and Yahooe-mail page was closing,thanks
rsvejkosky.

 

[whomike]

NNo wonder my Winamp was closing and Yahooe-mail page was closing,thanks
rsvejkosky.

 

[whomike]

This afternoon I updated a relatives WIN XP SP2 machine with KB942615 and a
few other updates from windows update.
Had same problem--It broke IE6 and I could not find the KB942615 update in
"ADD/Remove" (YES- I had show updates checked). I had to do a system restore
to a check point from yesterday. All was well with IE after that restore.
Worked fine.
Now I am worried that 4 other relatives XP machines that I take care of will
do the same thing. The only thing I recall that I did different was to check
"do not install" IE7 on ALL the machines after they downloaded IE7 on their
own through automatic update.
The install for IE7 is partly started when you get a window that asks if you
want to install IE7 or not.
I am wondering if the problem comes from not fully installing IE7. I would
not believe MS would set up something like that. But----why ask if you want
IE7 AFTER
I could see the install package copying some files?
Seems odd to me. I wish I had one machine out of the 5 I take care of where
I did not have auto updates turned on. Then it would have no part of IE7 on
it and I could install KB942615 and see if IE6 got broken on that machine.
Any thoughts??

 

[SG]

Just curios, did you reboot your system before clearing your cache?

--
All the best,
SG
How to Write a Newsgroup Post:
http://www.elephantboycomputers.com/page2.html#Usenet
Need your OEM Restore Disk?
http://restoredisks.com/

 

[rsvejkosky]

Don't let them install it unless they like seeing that little gray box pop up
and their program then closing,we here are just the few who are talking about
this right now,beleive me there are thousands more wondering what the hell is
wrong with their compter now..

 

[PA Bear]

1. Disable your anti-virus application, any real-time protection provided by
an anti-spyware application (except for Windows Defender; includes Spybot
Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.

NB: If you're running ZA Free firewall, you may need to uninstall it instead
of disabling it. You're "working without a net" now: Don't to ANYTHING else
online (e.g., browsing; reading email; chatting) except #4 below until your
anti-virus application has been re-enabled!

2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
Programs, if installed (make sure Show Updates box is checked at top right)
and reboot.

3. Re-do #1 above.

4. Go to http://windowsupdate.microsoft.com and Custom install any Critical
Updates offered. **DO NOT INSTALL IE7!**

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.

 

[Lazarus56]

Bear, that didn't help:

I followed your instructions precisely as written - after I completed your
step 5 and restarted IE6, the error came back - here's the event log entry:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/11/2007
Time: 23:58:56
User: N/A
Computer: 228DOP745
Description:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 75 72 6c 6d 6f in urlmo
0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
0040: 30 2e 32 39 30 30 2e 33 0.2900.3
0048: 32 33 31 20 61 74 20 6f 231 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 33 62 35 63 65 0d 0a 03b5ce..

And the following related entry:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 12/11/2007
Time: 23:59:06
User: N/A
Computer: 228DOP745
Description:
Fault bucket 564261486.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 35 36 34 32 36 31 34 38 56426148
0010: 36 0d 0a 6..

I'm going to remove 942615 again, because after your step 3 when I started
IE6 I didn't experience the problem. Thanks for trying, though.

1. Disable your anti-virus application, any real-time protection provided by
an anti-spyware application (except for Windows Defender; includes Spybot
Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.

NB: If you're running ZA Free firewall, you may need to uninstall it instead
of disabling it. You're "working without a net" now: Don't to ANYTHING else
online (e.g., browsing; reading email; chatting) except #4 below until your
anti-virus application has been re-enabled!

2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
Programs, if installed (make sure Show Updates box is checked at top right)
and reboot.

3. Re-do #1 above.

4. Go to http://windowsupdate.microsoft.com and Custom install any Critical
Updates offered. **DO NOT INSTALL IE7!**

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/

After instaling all the updates today, I found out that after cleaning my
cache, I found that trying to go on certain websites, even my MSN mail I
would get the standard message"Explore has encountered a problem.....". I
did a system restore thinking newly instaled software was the problem.
Every
thing was fine until I reinstalled the updates.
Since only the update pertaining to explorer was KB942615, I uninstalled
it,
and problem solved.
My question is...when will Microsoft have a new update to fix what
KB942615
was suppoed to fix or a patch to fix KB942615................

 

[whomike]

Bear and Lazarus:

Bear's fix did not work for me either.
I had windows firewall disabled AND my AVG disabled when I did my custom
install the FIRST time.
I always use "custom" option. All I selected were the 3 critical updates.
No IE7.
When I re-boot--error comes back
When I uninstall KB942615--all is well.
I wonder what gives?

Bear, that didn't help:

I followed your instructions precisely as written - after I completed your
step 5 and restarted IE6, the error came back - here's the event log entry:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/11/2007
Time: 23:58:56
User: N/A
Computer: 228DOP745
Description:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 75 72 6c 6d 6f in urlmo
0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
0040: 30 2e 32 39 30 30 2e 33 0.2900.3
0048: 32 33 31 20 61 74 20 6f 231 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 33 62 35 63 65 0d 0a 03b5ce..

And the following related entry:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 12/11/2007
Time: 23:59:06
User: N/A
Computer: 228DOP745
Description:
Fault bucket 564261486.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 35 36 34 32 36 31 34 38 56426148
0010: 36 0d 0a 6..

I'm going to remove 942615 again, because after your step 3 when I started
IE6 I didn't experience the problem. Thanks for trying, though.

1. Disable your anti-virus application, any real-time protection provided by
an anti-spyware application (except for Windows Defender; includes Spybot
Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.

NB: If you're running ZA Free firewall, you may need to uninstall it instead
of disabling it. You're "working without a net" now: Don't to ANYTHING else
online (e.g., browsing; reading email; chatting) except #4 below until your
anti-virus application has been re-enabled!

2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
Programs, if installed (make sure Show Updates box is checked at top right)
and reboot.

3. Re-do #1 above.

4. Go to http://windowsupdate.microsoft.com and Custom install any Critical
Updates offered. **DO NOT INSTALL IE7!**

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/

After instaling all the updates today, I found out that after cleaning my
cache, I found that trying to go on certain websites, even my MSN mail I
would get the standard message"Explore has encountered a problem.....". I
did a system restore thinking newly instaled software was the problem.
Every
thing was fine until I reinstalled the updates.
Since only the update pertaining to explorer was KB942615, I uninstalled
it,
and problem solved.
My question is...when will Microsoft have a new update to fix what
KB942615
was suppoed to fix or a patch to fix KB942615................

 

[Andre]

My microsoft updates are set to manual for just such occurrenses, so I never
installed and uninstalled explorer 7 because friends had warned me about it.
I guess I will leave KB942615 on the back burner until microsoft comes up
with a fix...

Bear and Lazarus:

Bear's fix did not work for me either.
I had windows firewall disabled AND my AVG disabled when I did my custom
install the FIRST time.
I always use "custom" option. All I selected were the 3 critical updates.
No IE7.
When I re-boot--error comes back
When I uninstall KB942615--all is well.
I wonder what gives?

Bear, that didn't help:

I followed your instructions precisely as written - after I completed your
step 5 and restarted IE6, the error came back - here's the event log entry:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/11/2007
Time: 23:58:56
User: N/A
Computer: 228DOP745
Description:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 75 72 6c 6d 6f in urlmo
0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
0040: 30 2e 32 39 30 30 2e 33 0.2900.3
0048: 32 33 31 20 61 74 20 6f 231 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 33 62 35 63 65 0d 0a 03b5ce..

And the following related entry:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 12/11/2007
Time: 23:59:06
User: N/A
Computer: 228DOP745
Description:
Fault bucket 564261486.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 35 36 34 32 36 31 34 38 56426148
0010: 36 0d 0a 6..

I'm going to remove 942615 again, because after your step 3 when I started
IE6 I didn't experience the problem. Thanks for trying, though.

1. Disable your anti-virus application, any real-time protection provided by
an anti-spyware application (except for Windows Defender; includes Spybot
Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.

NB: If you're running ZA Free firewall, you may need to uninstall it instead
of disabling it. You're "working without a net" now: Don't to ANYTHING else
online (e.g., browsing; reading email; chatting) except #4 below until your
anti-virus application has been re-enabled!

2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
Programs, if installed (make sure Show Updates box is checked at top right)
and reboot.

3. Re-do #1 above.

4. Go to http://windowsupdate.microsoft.com and Custom install any Critical
Updates offered. **DO NOT INSTALL IE7!**

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/


Andre wrote:
After instaling all the updates today, I found out that after cleaning my
cache, I found that trying to go on certain websites, even my MSN mail I
would get the standard message"Explore has encountered a problem.....". I
did a system restore thinking newly instaled software was the problem.
Every
thing was fine until I reinstalled the updates.
Since only the update pertaining to explorer was KB942615, I uninstalled
it,
and problem solved.
My question is...when will Microsoft have a new update to fix what
KB942615
was suppoed to fix or a patch to fix KB942615................

 

[PA Bear]

Did you reboot (possibly twice) after reinstalling 942615? Were you
prompted to reboot after installing it?

==============================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB931678).

In other countries, see
http://support.microsoft.com/default.aspx?pr=securityhome > "No-Charge
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.

For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/

Bear, that didn't help:

I followed your instructions precisely as written - after I completed your
step 5 and restarted IE6, the error came back - here's the event log
entry:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/11/2007
Time: 23:58:56
User: N/A
Computer: 228DOP745
Description:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 75 72 6c 6d 6f in urlmo
0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
0040: 30 2e 32 39 30 30 2e 33 0.2900.3
0048: 32 33 31 20 61 74 20 6f 231 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 33 62 35 63 65 0d 0a 03b5ce..

And the following related entry:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 12/11/2007
Time: 23:59:06
User: N/A
Computer: 228DOP745
Description:
Fault bucket 564261486.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 35 36 34 32 36 31 34 38 56426148
0010: 36 0d 0a 6..

I'm going to remove 942615 again, because after your step 3 when I started
IE6 I didn't experience the problem. Thanks for trying, though.

1. Disable your anti-virus application, any real-time protection provided
by an anti-spyware application (except for Windows Defender; includes
Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.

NB: If you're running ZA Free firewall, you may need to uninstall it
instead of disabling it. You're "working without a net" now: Don't to
ANYTHING else online (e.g., browsing; reading email; chatting) except #4
below until your anti-virus application has been re-enabled!

2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
Programs, if installed (make sure Show Updates box is checked at top
right)
and reboot.

3. Re-do #1 above.

4. Go to http://windowsupdate.microsoft.com and Custom install any
Critical
Updates offered. **DO NOT INSTALL IE7!**

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/

After instaling all the updates today, I found out that after cleaning
my
cache, I found that trying to go on certain websites, even my MSN mail I
would get the standard message"Explore has encountered a problem.....".
I
did a system restore thinking newly instaled software was the problem.
Every
thing was fine until I reinstalled the updates.
Since only the update pertaining to explorer was KB942615, I uninstalled
it,
and problem solved.
My question is...when will Microsoft have a new update to fix what
KB942615
was suppoed to fix or a patch to fix KB942615................

 

[Andre]

Yes &
Yes & now that update stays on the back burner until microsoft writes a
patch for it or a new update....a couple of friends have reported the same
problem to me this morning and when they uninstaled the update the problem
disapeared!

Did you reboot (possibly twice) after reinstalling 942615? Were you
prompted to reboot after installing it?

==============================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB931678).

In other countries, see
http://support.microsoft.com/default.aspx?pr=securityhome > "No-Charge
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.

For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/

Bear, that didn't help:

I followed your instructions precisely as written - after I completed your
step 5 and restarted IE6, the error came back - here's the event log
entry:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/11/2007
Time: 23:58:56
User: N/A
Computer: 228DOP745
Description:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 75 72 6c 6d 6f in urlmo
0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
0040: 30 2e 32 39 30 30 2e 33 0.2900.3
0048: 32 33 31 20 61 74 20 6f 231 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 33 62 35 63 65 0d 0a 03b5ce..

And the following related entry:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 12/11/2007
Time: 23:59:06
User: N/A
Computer: 228DOP745
Description:
Fault bucket 564261486.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 35 36 34 32 36 31 34 38 56426148
0010: 36 0d 0a 6..

I'm going to remove 942615 again, because after your step 3 when I started
IE6 I didn't experience the problem. Thanks for trying, though.

1. Disable your anti-virus application, any real-time protection provided
by an anti-spyware application (except for Windows Defender; includes
Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.

NB: If you're running ZA Free firewall, you may need to uninstall it
instead of disabling it. You're "working without a net" now: Don't to
ANYTHING else online (e.g., browsing; reading email; chatting) except #4
below until your anti-virus application has been re-enabled!

2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
Programs, if installed (make sure Show Updates box is checked at top
right)
and reboot.

3. Re-do #1 above.

4. Go to http://windowsupdate.microsoft.com and Custom install any
Critical
Updates offered. **DO NOT INSTALL IE7!**

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/


Andre wrote:
After instaling all the updates today, I found out that after cleaning
my
cache, I found that trying to go on certain websites, even my MSN mail I
would get the standard message"Explore has encountered a problem.....".
I
did a system restore thinking newly instaled software was the problem.
Every
thing was fine until I reinstalled the updates.
Since only the update pertaining to explorer was KB942615, I uninstalled
it,
and problem solved.
My question is...when will Microsoft have a new update to fix what
KB942615
was suppoed to fix or a patch to fix KB942615................

 

[Andre]

Gawd, I like bangning my head against the wall.....I again reinstalled the
update rebooted when prompted, cleaned the cache rebooted again and on the
second reboot Norton was updating so when it was finished I cleaned the cache
again, shut down again and started up manually with the same problem getting
to MSN hotmail (my test page for this problem)
I've uninstalled KB742615 "For the last time" and my mail page loads up like
a charm.
I will now wait patiently for a "Fix" to appear on the "update" page and all
my PC's will remain on manual selective update until it does........Thank you
for trying!!!

Yes &
Yes & now that update stays on the back burner until microsoft writes a
patch for it or a new update....a couple of friends have reported the same
problem to me this morning and when they uninstaled the update the problem
disapeared!

Did you reboot (possibly twice) after reinstalling 942615? Were you
prompted to reboot after installing it?

==============================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB931678).

In other countries, see
http://support.microsoft.com/default.aspx?pr=securityhome > "No-Charge
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.

For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/

Bear, that didn't help:

I followed your instructions precisely as written - after I completed your
step 5 and restarted IE6, the error came back - here's the event log
entry:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/11/2007
Time: 23:58:56
User: N/A
Computer: 228DOP745
Description:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 75 72 6c 6d 6f in urlmo
0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
0040: 30 2e 32 39 30 30 2e 33 0.2900.3
0048: 32 33 31 20 61 74 20 6f 231 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 33 62 35 63 65 0d 0a 03b5ce..

And the following related entry:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 12/11/2007
Time: 23:59:06
User: N/A
Computer: 228DOP745
Description:
Fault bucket 564261486.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 35 36 34 32 36 31 34 38 56426148
0010: 36 0d 0a 6..

I'm going to remove 942615 again, because after your step 3 when I started
IE6 I didn't experience the problem. Thanks for trying, though.

:

1. Disable your anti-virus application, any real-time protection provided
by an anti-spyware application (except for Windows Defender; includes
Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.

NB: If you're running ZA Free firewall, you may need to uninstall it
instead of disabling it. You're "working without a net" now: Don't to
ANYTHING else online (e.g., browsing; reading email; chatting) except #4
below until your anti-virus application has been re-enabled!

2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
Programs, if installed (make sure Show Updates box is checked at top
right)
and reboot.

3. Re-do #1 above.

4. Go to http://windowsupdate.microsoft.com and Custom install any
Critical
Updates offered. **DO NOT INSTALL IE7!**

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/


Andre wrote:
After instaling all the updates today, I found out that after cleaning
my
cache, I found that trying to go on certain websites, even my MSN mail I
would get the standard message"Explore has encountered a problem.....".
I
did a system restore thinking newly instaled software was the problem.
Every
thing was fine until I reinstalled the updates.
Since only the update pertaining to explorer was KB942615, I uninstalled
it,
and problem solved.
My question is...when will Microsoft have a new update to fix what
KB942615
was suppoed to fix or a patch to fix KB942615................

 

[lemaster]

We have seen this issue in our environment. We found that if you go
into Internet Explorer, Tool, Internet Options, Advanced and take the
check out of Use HTTP 1.1 This will fix the problem.


However I'm not suggesting it. I'm waiting to hear from Mr. MS....

Also... PA Bear... do some troubleshooting next time... Don't do the
standard verbage.

Gawd, I like bangning my head against the wall.....I again reinstalled the
update rebooted when prompted, cleaned the cache rebooted again and on the
second reboot Norton was updating so when it was finished I cleaned the cache
again, shut down again and started up manually with the same problem getting
to MSN hotmail (my test page for this problem)
I've uninstalled KB742615 "For the last time" and my mail page loads up like
a charm.
I will now wait patiently for a "Fix" to appear on the "update" page and all
my PC's will remain on manual selective update until it does........Thank you
for trying!!!

Yes &
Yes & now that update stays on the back burner until microsoft writes a
patch for it or a new update....a couple of friends have reported the same
problem to me this morning and when they uninstaled the update the problem
disapeared!

Did you reboot (possibly twice) after reinstalling 942615? Were you
prompted to reboot after installing it?
==============================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB931678).
In other countries, see
http://support.microsoft.com/default.aspx?pr=securityhome> "No-Charge
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.
For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Adminhttp://aumha.net
DTS-L.ORGhttp://66.39.69.143/
Lazarus56 wrote:
Bear, that didn't help:
I followed your instructions precisely as written - after I completed your
step 5 and restarted IE6, the error came back - here's the event log
entry:
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/11/2007
Time: 23:58:56
User: N/A
Computer: 228DOP745
Description:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 75 72 6c 6d 6f in urlmo
0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
0040: 30 2e 32 39 30 30 2e 33 0.2900.3
0048: 32 33 31 20 61 74 20 6f 231 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 33 62 35 63 65 0d 0a 03b5ce..
And the following related entry:
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 12/11/2007
Time: 23:59:06
User: N/A
Computer: 228DOP745
Description:
Fault bucket 564261486.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 35 36 34 32 36 31 34 38 56426148
0010: 36 0d 0a 6..
I'm going to remove 942615 again, because after your step 3 when I started
IE6 I didn't experience the problem. Thanks for trying, though.
:
1. Disable your anti-virus application, any real-time protection provided
by an anti-spyware application (except for Windows Defender; includes
Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.
NB: If you're running ZA Free firewall, you may need to uninstall it
instead of disabling it. You're "working without a net" now: Don't to
ANYTHING else online (e.g., browsing; reading email; chatting) except #4
below until your anti-virus application has been re-enabled!
2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
Programs, if installed (make sure Show Updates box is checked at top
right)
and reboot.
3. Re-do #1 above.
4. Go tohttp://windowsupdate.microsoft.comand Custom install any
Critical
Updates offered. **DO NOT INSTALL IE7!**
5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Adminhttp://aumha.net
DTS-L.ORGhttp://66.39.69.143/
Andre wrote:
After instaling all the updates today, I found out that after cleaning
my
cache, I found that trying to go on certain websites, even my MSN mail I
would get the standard message"Explore has encountered a problem.....".
I
did a system restore thinking newly instaled software was the problem.
Every
thing was fine until I reinstalled the updates.
Since only the update pertaining to explorer was KB942615, I uninstalled
it,
and problem solved.
My question is...when will Microsoft have a new update to fix what
KB942615
was suppoed to fix or a patch to fix KB942615................- Hide quoted text -

- Show quoted text -

 

[lemaster]

PA Bear,

sorry about the rant before...


Here's an update. On a support call with MS, we removed the patch and
we are working fine. I will post information as I get it.

We have seen this issue in our environment. We found that if you go
into Internet Explorer, Tool, Internet Options, Advanced and take the
check out of Use HTTP 1.1 This will fix the problem.

However I'm not suggesting it. I'm waiting to hear from Mr. MS....

Also... PA Bear... do some troubleshooting next time... Don't do the
standard verbage.

Gawd, I like bangning my head against the wall.....I again reinstalled the
update rebooted when prompted, cleaned the cache rebooted again and on the
second reboot Norton was updating so when it was finished I cleaned the cache
again, shut down again and started up manually with the same problem getting
to MSN hotmail (my test page for this problem)
I've uninstalled KB742615 "For the last time" and my mail page loads up like
a charm.
I will now wait patiently for a "Fix" to appear on the "update" page and all
my PC's will remain on manual selective update until it does........Thank you
for trying!!!

Yes &
Yes & now that update stays on the back burner until microsoft writes a
patch for it or a new update....a couple of friends have reported the same
problem to me this morning and when they uninstaled the update the problem
disapeared!
:
Did you reboot (possibly twice) after reinstalling 942615? Were you
prompted to reboot after installing it?
==============================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527
Support for Windows Update:
http://support.microsoft.com/gp/wusupport
Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB931678).
In other countries, see
http://support.microsoft.com/default.aspx?pr=securityhome> "No-Charge
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.
For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Adminhttp://aumha.net
DTS-L.ORGhttp://66.39.69.143/
Lazarus56 wrote:
Bear, that didn't help:
I followed your instructions precisely as written - after I completed your
step 5 and restarted IE6, the error came back - here's the event log
entry:
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/11/2007
Time: 23:58:56
User: N/A
Computer: 228DOP745
Description:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module
urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 75 72 6c 6d 6f in urlmo
0038: 6e 2e 64 6c 6c 20 36 2e n.dll 6.
0040: 30 2e 32 39 30 30 2e 33 0.2900.3
0048: 32 33 31 20 61 74 20 6f 231 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 33 62 35 63 65 0d 0a 03b5ce..
And the following related entry:
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 12/11/2007
Time: 23:59:06
User: N/A
Computer: 228DOP745
Description:
Fault bucket 564261486.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 35 36 34 32 36 31 34 38 56426148
0010: 36 0d 0a 6..
I'm going to remove 942615 again, because after your step 3 when I started
IE6 I didn't experience the problem. Thanks for trying, though.
:
1. Disable your anti-virus application, any real-time protection provided
by an anti-spyware application (except for Windows Defender; includes
Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.
NB: If you're running ZA Free firewall, you may need to uninstall it
instead of disabling it. You're "working without a net" now: Don't to
ANYTHING else online (e.g., browsing; reading email; chatting) except #4
below until your anti-virus application has been re-enabled!
2. Uninstall "Security Update for Windows XP (KB942615)"] via Add/Remove
Programs, if installed (make sure Show Updates box is checked at top
right)
and reboot.
3. Re-do #1 above.
4. Go tohttp://windowsupdate.microsoft.comandCustom install any
Critical
Updates offered. **DO NOT INSTALL IE7!**
5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Adminhttp://aumha.net
DTS-L.ORGhttp://66.39.69.143/
Andre wrote:
After instaling all the updates today, I found out that after cleaning
my
cache, I found that trying to go on certain websites, even my MSN mail I
would get the standard message"Explore has encountered a problem.....".
I
did a system restore thinking newly instaled software was the problem.
Every
thing was fine until I reinstalled the updates.
Since only the update pertaining to explorer was KB942615, I uninstalled
it,
and problem solved.
My question is...when will Microsoft have a new update to fix what
KB942615
was suppoed to fix or a patch to fix KB942615................- Hide quoted text -

- Show quoted text -- Hide quoted text -

- Show quoted text -

 

[PA Bear]

X-post to IE General and WU newsgroups for maximum exposure. Please
continue the crosspost in all replies. THX

Yes, please let us know what MS PSS has to say about this.
--
~PA Bear

PA Bear, sorry about the rant before...

Here's an update. On a support call with MS, we removed the patch and
we are working fine. I will post information as I get it.

We have seen this issue in our environment. We found that if you go
into Internet Explorer, Tool, Internet Options, Advanced and take the
check out of Use HTTP 1.1 This will fix the problem.

However I'm not suggesting it. I'm waiting to hear from Mr. MS....

Did you reboot (possibly twice) after reinstalling 942615? Were you
prompted to reboot after installing it?

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is
no-charge for support calls that are associated with security updates.
When you call, clearly state that your problem is related to a
Security
Update and cite the update's KB number (e.g., KB931678).

In other countries, see
http://support.microsoft.com/default.aspx?pr=securityhome> "No-Charge
Support...for virus and other security-related" issues in right-hand
menu for localized contact information.

For more information about how to contact Microsoft for support
issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Adminhttp://aumha.net
DTS-L.ORGhttp://66.39.69.143/

Lazarus56 wrote:
Bear, that didn't help:

I followed your instructions precisely as written - after I completed
your step 5 and restarted IE6, the error came back - here's the event
log entry:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/11/2007
Time: 23:58:56
User: N/A
Computer: 228DOP745
Description:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting
module urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.

:
1. Disable your anti-virus application, any real-time protection
provided by an anti-spyware application (except for Windows
Defender;
includes Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe,
etc.), disable any third-party firewall AND enable the Windows
Firewall.

NB: If you're running ZA Free firewall, you may need to uninstall it
instead of disabling it. You're "working without a net" now: Don't
to
ANYTHING else online (e.g., browsing; reading email; chatting)
except
#4 below until your anti-virus application has been re-enabled!

2. Uninstall "Security Update for Windows XP (KB942615)"] via
Add/Remove Programs, if installed (make sure Show Updates box is
checked at top right)
and reboot.

3. Re-do #1 above.

4. Go tohttp://windowsupdate.microsoft.comandCustom install any
Critical
Updates offered. **DO NOT INSTALL IE7!**

5. Reboot > Make sure everything in #1 above is enabled again and,
if
applicable, disable the Windows Firewall and enable your third-party
firewall.
--
Andre wrote:
After instaling all the updates today, I found out that after
cleaning
my
cache, I found that trying to go on certain websites, even my MSN
mail I
would get the standard message"Explore has encountered a
problem.....".
I
did a system restore thinking newly instaled software was the
problem.
Every
thing was fine until I reinstalled the updates.
Since only the update pertaining to explorer was KB942615, I
uninstalled
it,
and problem solved.
My question is...when will Microsoft have a new update to fix what
KB942615
was suppoed to fix or a patch to fix KB942615

 

[SG]

PA & Others,

Here is an article that explains that KB and what it does.
http://www.microsoft.com/technet/security/bulletin/ms07-057.mspx

This link explains Known Issues.
http://support.microsoft.com/default.aspx/kb/939653

It appears to me MS knows about this problem and there is a Hotfix for it.

--
All the best,
SG
How to Write a Newsgroup Post:
http://www.elephantboycomputers.com/page2.html#Usenet
Need your OEM Restore Disk?
http://restoredisks.com/

X-post to IE General and WU newsgroups for maximum exposure. Please
continue the crosspost in all replies. THX

Yes, please let us know what MS PSS has to say about this.
--
~PA Bear

PA Bear, sorry about the rant before...

Here's an update. On a support call with MS, we removed the patch and
we are working fine. I will post information as I get it.

We have seen this issue in our environment. We found that if you go
into Internet Explorer, Tool, Internet Options, Advanced and take the
check out of Use HTTP 1.1 This will fix the problem.

However I'm not suggesting it. I'm waiting to hear from Mr. MS....

Did you reboot (possibly twice) after reinstalling 942615? Were you
prompted to reboot after installing it?

==============================

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is
no-charge for support calls that are associated with security
updates.
When you call, clearly state that your problem is related to a
Security
Update and cite the update's KB number (e.g., KB931678).

In other countries, see
http://support.microsoft.com/default.aspx?pr=securityhome> "No-Charge
Support...for virus and other security-related" issues in right-hand
menu for localized contact information.

For more information about how to contact Microsoft for support
issues,
visit the International Support Web site:
https://support.microsoft.com/common/international.aspx

--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Adminhttp://aumha.net
DTS-L.ORGhttp://66.39.69.143/

Lazarus56 wrote:
Bear, that didn't help:

I followed your instructions precisely as written - after I
completed
your step 5 and restarted IE6, the error came back - here's the
event
log entry:

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/11/2007
Time: 23:58:56
User: N/A
Computer: 228DOP745
Description:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting
module urlmon.dll, version 6.0.2900.3231, fault address 0x0003b5ce.

:
1. Disable your anti-virus application, any real-time protection
provided by an anti-spyware application (except for Windows
Defender;
includes Spybot Tea Timer, SpySweeper Guards, AVG AS guard.exe,
etc.), disable any third-party firewall AND enable the Windows
Firewall.

NB: If you're running ZA Free firewall, you may need to uninstall
it
instead of disabling it. You're "working without a net" now: Don't
to
ANYTHING else online (e.g., browsing; reading email; chatting)
except
#4 below until your anti-virus application has been re-enabled!

2. Uninstall "Security Update for Windows XP (KB942615)"] via
Add/Remove Programs, if installed (make sure Show Updates box is
checked at top right)
and reboot.

3. Re-do #1 above.

4. Go tohttp://windowsupdate.microsoft.comandCustom install any
Critical
Updates offered. **DO NOT INSTALL IE7!**

5. Reboot > Make sure everything in #1 above is enabled again and,
if
applicable, disable the Windows Firewall and enable your
third-party
firewall.
--
Andre wrote:
After instaling all the updates today, I found out that after
cleaning
my
cache, I found that trying to go on certain websites, even my MSN
mail I
would get the standard message"Explore has encountered a
problem.....".
I
did a system restore thinking newly instaled software was the
problem.
Every
thing was fine until I reinstalled the updates.
Since only the update pertaining to explorer was KB942615, I
uninstalled
it,
and problem solved.
My question is...when will Microsoft have a new update to fix what
KB942615
was suppoed to fix or a patch to fix KB942615