Existing Form Not Being Updated With Defualt Data

[srm]

I'm using XPSP2 / O2003SP2. I have a custom form that I have been
using with no problem. Each month I update the combo boxes default
text to reflect the new month. For some reason, any current contacts
don't see the new entries in the list (e.g., July instead of June) of
the combo boxes. Any new contacts do see the updated entries. I have
republished my form, cleared the cache, published as a different name
and changed forms. No luck.

Any ideas what I can do so my current contacts see the updated data?

Thank you.

Shawn

 

[Sue Mosher [MVP-Outlook]]

How are you changing the combo box list? On the Value tab of the control?

Are you incrementing the version number of the form each time you publish? If so, what version do the older items show on the Help | About This Form dialog?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[srm]

Sue:

Thank you. Here are answers to your comments.

=================

How are you changing the combo box list? On the Value tab of the
control?

ANSWER - I am changing the values in the Value tab. I update the
Initial value and the Possible Values field. On some fields, I do use
the Validation.

The value seems to be there and allowed, but not shown. For example,
the fields I do complete validation, I enter the new value (e.g., JUL
06), save it, and Outlook allows the value.

Also, I do see all the values in the Value and Validation tab.

=================

Are you incrementing the version number of the form each time you
publish? If so, what version do the older items show on the Help |
About This Form dialog?

ANSWER - I have never changed the version number. I keep making the
updates each month and publishing. It has always worked.

When I looked, the Version, Form Number and Contact values were blank
for a curent contact. When I created a new contact, the Version, Form
Number and Contact values were also blank.

=================

Shawn

 

[Sue Mosher [MVP-Outlook]]

Try republishing the form with a version number and increment it every time you update the form from now on. At the very least, it will give you a clearer idea when you're troubleshooting of which form is in use.

Also, immediately after you republish, try creating a new item with the form. This will refresh the cache. Then open an existing item.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[srm]

Sue:

Thank you.

May I ask where I publish it with a version number? I cannot get this
version field to be enabled to enter this information.

I did try completing the steps by republishing, created a new item, and
then open an existing item. No luck. Exisiting items still reference
the old data. I then tried publishing as a new form and cheanging all
current contacts to be the new form and and new contact to use the new
form. Still not luck.

Is it possible I did something witht he Edit Compose Page / Edit Read
Page settings?

Shawn

 

[Sue Mosher [MVP-Outlook]]

Set the version number on the (Properties) page of the form, in design mode, using whatever system you prefer.

I'm not sure I underand what "old data" you're seeing. Changing the form associated with an item doesn't change the data stored in the item, only the code/UI used to present that data.

Maybe you should tell us what you think you might have done regarding the compose and read layouts?

Also, please quote enough of the previous messages in this thread so those of us not using web-based newsreaders don't have to go back through several hundred messages to find the earlier ones that are relevant.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers