Exchange Server Unavailable

  • Thread starter william.eckstein
  • Start date
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william.eckstein

need some help connecting a user to an Exchange server mailbox

I have a SOHO in which I have 5 boxes running Windows XP Pro, 1 file
server running Windows 2000 and 1 laptop running Windows XP Pro. The
file server has Active directory running and Exchange server 5.5 is
installed on the file server. All of the boxes had become members of
the local domain and logged into the domain to used shared files. The
laptop had never become a member of the domain. Under the "Computer
name" tab of System Properties, the laptop name was shown as weinerb
and the Workgroup appeared as "workgroup". Under this configuration, I
was able to use Outlook 2003 wizard to set up a Exchange server email
account which functioned properly.

Recently, I used the network identification wizard and joined the
laptop to the domain. Under the "Computer name" tab of System
Properties, the laptop name was shown weinerb.eckstein.com and the
Domain is shown as eckstein.com. After this change was completed, the
existing Outlook Exchange email account on the laptop stopped
connecting. I uninstalled the account and tried to reinstall it.
However, I cant get the wizard to complete the installation. When I
get to the point where I select the "check name" radio button, I get
the following message, " The name could not be resolved. The
connection to Microsoft Exchange server is unavailable. Outlook must
be online or connected to complete this action."

I checked Exchange server and the mailbox was still listed. I don't
understand why I was able to connect the laptop when it wasn't a
member of the domain, but now that it is a member of the domain, I
cant get it connected to Exchange Server.

Any help would be greatly appreciated.
 
L

Lanwench [MVP - Exchange]

In
need some help connecting a user to an Exchange server mailbox

I have a SOHO in which I have 5 boxes running Windows XP Pro, 1 file
server running Windows 2000 and 1 laptop running Windows XP Pro. The
file server has Active directory running and Exchange server 5.5 is
installed on the file server. All of the boxes had become members of
the local domain and logged into the domain to used shared files. The
laptop had never become a member of the domain. Under the "Computer
name" tab of System Properties, the laptop name was shown as weinerb
and the Workgroup appeared as "workgroup". Under this configuration, I
was able to use Outlook 2003 wizard to set up a Exchange server email
account which functioned properly.

Recently, I used the network identification wizard and joined the
laptop to the domain. Under the "Computer name" tab of System
Properties, the laptop name was shown weinerb.eckstein.com and the
Domain is shown as eckstein.com. After this change was completed, the
existing Outlook Exchange email account on the laptop stopped
connecting. I uninstalled the account and tried to reinstall it.
However, I cant get the wizard to complete the installation. When I
get to the point where I select the "check name" radio button, I get
the following message, " The name could not be resolved. The
connection to Microsoft Exchange server is unavailable. Outlook must
be online or connected to complete this action."

I checked Exchange server and the mailbox was still listed. I don't
understand why I was able to connect the laptop when it wasn't a
member of the domain, but now that it is a member of the domain, I
cant get it connected to Exchange Server.

Any help would be greatly appreciated.

Hi - I think you meant to post this as a new message, not a reply in an
existing thread. Few people will see this message.
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