Exchange 5.5 and Outlook 2003

[Vince Allison]

Hello,

I posted this earlier and the suggestion did not work.
We recently upgraded to Office 2003. We are using
Exchange 5.x. I have tried to connect to the Exchange
Server with no luck. I keep getting an error that the
server is busy. When I downgraded my Outlook to 2002 I
have no problem. I tried to create another account but
that was not successful. Has anyone heard of this
issue? I am now using Outlook 2002 and I also need to
downgrade my Word to 2002 since Outlook 2002 will not use
Word 2003 as its editor. Any suggestions would be most
welcome.

 

[Patricia Cardoza - [MVP Outlook]]

WEll, you didn't post the suggestion you got earlier. It's helpful if you
reply to original threads rather than starting new ones so those of us who
answer don't have to search back and see if we can find a previous post. My
suggestion is to check to see if the following keys are present. If not, add
them.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\ClientProtocols]
"ncacn_np"="rpcrt4.dll"
"ncacn_ip_tcp"="rpcrt4.dll"
"ncadg_ip_udp"="rpcrt4.dll"
"ncacn_http"="rpcrt4.dll"

If you've already tried that, please post back in this same thread.
--
Patricia Cardoza
Outlook MVP
www.cardozasolutions.com

Author, Special Edition Using Microsoft Outlook 2003

***Please post all replies to the newsgroups***

 

[Vince Allison]

The original reply was to create a new profile. I
created a new profile and I am still getting errors. I
tried your response and they were installed. The error
is now "Cannot Find Exchange Server." When I try to
create the new account I cannot check my name. It keeps
showing that the Exchange Server cannot be found. Then
it tells me to verify I am connected to the network.

-----Original Message-----
WEll, you didn't post the suggestion you got earlier. It's helpful if you
reply to original threads rather than starting new ones so those of us who
answer don't have to search back and see if we can find a previous post. My
suggestion is to check to see if the following keys are present. If not, add
them.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\ClientProtocols
]
"ncacn_np"="rpcrt4.dll"
"ncacn_ip_tcp"="rpcrt4.dll"
"ncadg_ip_udp"="rpcrt4.dll"
"ncacn_http"="rpcrt4.dll"

If you've already tried that, please post back in this same thread.
--
Patricia Cardoza
Outlook MVP
www.cardozasolutions.com

Author, Special Edition Using Microsoft Outlook 2003

***Please post all replies to the newsgroups***

Hello,

I posted this earlier and the suggestion did not work.
We recently upgraded to Office 2003. We are using
Exchange 5.x. I have tried to connect to the Exchange
Server with no luck. I keep getting an error that the
server is busy. When I downgraded my Outlook to 2002 I
have no problem. I tried to create another account but
that was not successful. Has anyone heard of this
issue? I am now using Outlook 2002 and I also need to
downgrade my Word to 2002 since Outlook 2002 will not use
Word 2003 as its editor. Any suggestions would be most
welcome.

.

 

[Patricia Cardoza - [MVP Outlook]]

Ok, well, this does tend to happen as Outlook 2003 had some changes with how
it connected to the server. You can try to edit the hosts file and add an
entry for your server.

If you need help with how to do that, post back. You will have to reboot
after changing the hosts file. Also try to use the full domain name for your
server (ie servername.domainname.com) if the changes to the hosts file don't
work.

--
Patricia Cardoza
Outlook MVP
www.cardozasolutions.com

Author, Special Edition Using Microsoft Outlook 2003

***Please post all replies to the newsgroups***

The original reply was to create a new profile. I
created a new profile and I am still getting errors. I
tried your response and they were installed. The error
is now "Cannot Find Exchange Server." When I try to
create the new account I cannot check my name. It keeps
showing that the Exchange Server cannot be found. Then
it tells me to verify I am connected to the network.

-----Original Message-----
WEll, you didn't post the suggestion you got earlier. It's helpful if you
reply to original threads rather than starting new ones so those of us who
answer don't have to search back and see if we can find a previous post. My
suggestion is to check to see if the following keys are present. If not, add
them.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\ClientProtocols
]
"ncacn_np"="rpcrt4.dll"
"ncacn_ip_tcp"="rpcrt4.dll"
"ncadg_ip_udp"="rpcrt4.dll"
"ncacn_http"="rpcrt4.dll"

If you've already tried that, please post back in this same thread.
--
Patricia Cardoza
Outlook MVP
www.cardozasolutions.com

Author, Special Edition Using Microsoft Outlook 2003

***Please post all replies to the newsgroups***

Hello,

I posted this earlier and the suggestion did not work.
We recently upgraded to Office 2003. We are using
Exchange 5.x. I have tried to connect to the Exchange
Server with no luck. I keep getting an error that the
server is busy. When I downgraded my Outlook to 2002 I
have no problem. I tried to create another account but
that was not successful. Has anyone heard of this
issue? I am now using Outlook 2002 and I also need to
downgrade my Word to 2002 since Outlook 2002 will not use
Word 2003 as its editor. Any suggestions would be most
welcome.

.

 

[Vince Allison]

Hello,

The origional message was to create a new profile. I
created one and it does not work. I tried your suggestion
and they were all installed. The error now is the
Exchange Server cannot be located. I reinstalled Outlook
2002 and it works fine.

-----Original Message-----
WEll, you didn't post the suggestion you got earlier. It's helpful if you
reply to original threads rather than starting new ones so those of us who
answer don't have to search back and see if we can find a previous post. My
suggestion is to check to see if the following keys are present. If not, add
them.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\ClientProtocols]
"ncacn_np"="rpcrt4.dll"
"ncacn_ip_tcp"="rpcrt4.dll"
"ncadg_ip_udp"="rpcrt4.dll"
"ncacn_http"="rpcrt4.dll"

If you've already tried that, please post back in this same thread.
--
Patricia Cardoza
Outlook MVP
www.cardozasolutions.com

Author, Special Edition Using Microsoft Outlook 2003

***Please post all replies to the newsgroups***

Hello,

I posted this earlier and the suggestion did not work.
We recently upgraded to Office 2003. We are using
Exchange 5.x. I have tried to connect to the Exchange
Server with no luck. I keep getting an error that the
server is busy. When I downgraded my Outlook to 2002 I
have no problem. I tried to create another account but
that was not successful. Has anyone heard of this
issue? I am now using Outlook 2002 and I also need to
downgrade my Word to 2002 since Outlook 2002 will not use
Word 2003 as its editor. Any suggestions would be most
welcome.

.

 

[Diane Poremsky [MVP]]

See if changing the way outlook resolves names helps:

http://support.microsoft.com/default.aspx?scid=kb;en-us;831609


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)



Search for answers: http://groups.google.com
Most recent posts to the Outlook newsgroups:
http://groups.google.com/groups?as_ugroup=microsoft.public.outlook.*&num=30

The original reply was to create a new profile. I
created a new profile and I am still getting errors. I
tried your response and they were installed. The error
is now "Cannot Find Exchange Server." When I try to
create the new account I cannot check my name. It keeps
showing that the Exchange Server cannot be found. Then
it tells me to verify I am connected to the network.

-----Original Message-----
WEll, you didn't post the suggestion you got earlier. It's helpful if you
reply to original threads rather than starting new ones so those of us who
answer don't have to search back and see if we can find a previous post. My
suggestion is to check to see if the following keys are present. If not, add
them.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\ClientProtocols
]
"ncacn_np"="rpcrt4.dll"
"ncacn_ip_tcp"="rpcrt4.dll"
"ncadg_ip_udp"="rpcrt4.dll"
"ncacn_http"="rpcrt4.dll"

If you've already tried that, please post back in this same thread.
--
Patricia Cardoza
Outlook MVP
www.cardozasolutions.com

Author, Special Edition Using Microsoft Outlook 2003

***Please post all replies to the newsgroups***

Hello,

I posted this earlier and the suggestion did not work.
We recently upgraded to Office 2003. We are using
Exchange 5.x. I have tried to connect to the Exchange
Server with no luck. I keep getting an error that the
server is busy. When I downgraded my Outlook to 2002 I
have no problem. I tried to create another account but
that was not successful. Has anyone heard of this
issue? I am now using Outlook 2002 and I also need to
downgrade my Word to 2002 since Outlook 2002 will not use
Word 2003 as its editor. Any suggestions would be most
welcome.

.