Exchange 2003 with SP1 installed

[Rob T]

I've recently installed sp1 on our exchange 2003 server. Everything works
fine except that in order for a message to display in a user's inbox, you
actually have to have Outlook be the active window and click on it. Then,
all of the sudden you'll see you have a bunch of new messages. In the
good-ol-days, they would just trickle in.

I'm assuming this is not an issue with Outlook since we haven't made any
changes to the client machines (a mixture of Outlook 2000, xp and 2003)

Any suggestions?

Thanks. -Rob T.

 

[Bob Williamson]

Same problem here, are using cached mode by chance?

Thanks,
Bob

 

[Rob T]

duh? where would I check?

Same problem here, are using cached mode by chance?

Thanks,
Bob

 

[Brian Tillman]

I've recently installed sp1 on our exchange 2003 server. Everything
works fine except that in order for a message to display in a user's
inbox, you actually have to have Outlook be the active window and
click on it. Then, all of the sudden you'll see you have a bunch of
new messages. In the good-ol-days, they would just trickle in.

Perhaps one of these articles will help: http://tinyurl.com/68wcz

 

[Rob T]

Brian, thanks a million!

It was the firewall that XP sp2 installs. It blocks UDP port 1024 on the
client machine so Exchange can't notify you of your emails.

Support Doc:
http://support.microsoft.com/default.aspx?scid=kb;en-us;264035&Product=exchange

 

[Bob Williamson]

In my case I have the firewalls disabled and the problem is not consistent.

Thanks,
Bob

 

[Rob T]

As a followup to the post. The solution is to add Outlook.exe to the
Exceptions list in the Windows Firewall system.

 

[Ben Winzenz [Exchange MVP]]

I would add to this that I would additionally configure the scope so that it
only applies to your local network segment.

--
Ben Winzenz
Exchange MVP

As a followup to the post. The solution is to add Outlook.exe to the
Exceptions list in the Windows Firewall system.