Excessive logging to SpoolerETW.etl caused by Nokia PC Suite

[Dave Nuttall]

I had Nokia PC Suite 6.84.10.3 installed on two Vista Home Premium systems.

Some time after the installation was complete, I noticed excessive disk
activity, and tracked this down to writes to the file
c:\windows\system32\spool\SpoolerETW.etl - a file that should normally be
empty. The Vista print spooler is logging a failure to open a printer every
0.25 seconds.

While troubleshooting this, I noticed that when I started the print spooler,
the PC connected to my phone. After some checking, it seems certain that PC
Suite has somehow made itself known to the print spooler as a possible
Bluetooth printer driver.

Removing the phone from the list of Bluetooth devices did not change the
print spooler logging behaviour.

Removing PC Suite from the system did slow the logging down and reduce the
number of messages in each log entry, but it did not stop it completely.

A third "identical" system that has never had PC Suite installed does not
exhibit this behaviour.

Nokia PC Suite Cleaner, which may help remove the residual mess, does not
run on Vista.

Any ideas on how to stop this print spooler activity?

 

[huwyngr]

I'm waiting on a new Nokia phone before trying the latest Nokia PC
Suite -- earlier I could never get it to see my 3120 triband phone
which Nokia blamed on my third party USB-serial cable although I found
drivers for it and it was recognized by XP.

Have you asked Nokia? They were quick to answer by email even if I
didn't like the answer. And they have newgroups on their website.

I'll follow this with interest ....

 

[Dave Nuttall]

Have you asked Nokia? They were quick to answer by email even if I
didn't like the answer. And they have newgroups on their website.

I've also posted on the Nokia Europe newsgroups - but they (Nokia) don't
seem to have much Vista knowledge.

I was hoping that someone on this group would know how to either persuade
the spooler to stop playing with Bluetooth, or to turn the logging off. There
is an old thread in this group started by me before I figured out what the
cause was, but that doesn't lead anywhere...

 

[huwyngr]

but they (Nokia) don't seem to have much Vista knowledge. 

They do have a version of PC Suite that is said to work on VISTA but
I've not installed it yet.

Just a thought but you might try out the Enterprise version of PCSuite
since it might be more customizable?

http://www.businesssoftware.nokia.com/pc_suite_downloads.php