Excessive CPU utilization after coming out of standby

  • Thread starter Thread starter Joe Zygala
  • Start date Start date
J

Joe Zygala

For the past month or so, several minutes after coming out of standby, I
start to experience excessive CPU utilization. I can't pin this down to any
process, or to any specific software. Typical normal CPU utilization is only
about 1% or 2% on my Dell Inspiron B130 with Intel Celeron M processor and 1
GB of RAM. When I get this excessive CPU utilization, idle CPU utilization
(no activity) is more like 8% to 12%, and when I try to do virtually
anything, it spikes to anywhere from 50% to 100%. For instance, if I try to
do anything in Quicken 2009 Deluxe under these circumstances, qw.exe spikes
for anywhere from 2 to 30 seconds. Similar things happen with ANY other
program, such as Mozilla Sunbird 0.9, Mozilla Firefox 2.0. The only thing
that helps is to reboot, but......

Sometimes, even after reboot, the problem still is there. Also, whereas a
typical reboot takes about 90-120 seconds, a "problem" reboot takes 5 to 7
minutes to complete. Sometimes it takes multiple reboots to resolve the
problem, but it (so far) has always resolved.

Today, I tried running a memory tester (memtest86+), and it came up clean.
I ran 3 malware programs in safe mode (AVG Free 8.5, MalwareBytes'
Antimalware Free, SUPERAntiSpyware Free), and they all came up clean. All
prior scans in normal mode have been clean. I have never had any malware
detected on this system in 4 years.

I would appreciate any suggestions as to where to look, or what software
might be useful in trying to pin down the culprits here, or what other
information you might need. I am running Windows XP with SP3.
 
Joe

Could it be the triggering of a scheduled task?

What is the Image Path of the Process generating excessive CPU activity?
Right click on the Process, select Properties and click on the Image tab
to get this information.

Download Process Explorer.
For further information about Process Explorer see here:
http://www.microsoft.com/technet/sysinternals/SystemInformation/ProcessExplorer.mspx


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Gerry,

Thanks for the input. However, I can't point to any one task.
Intriguingly, when using plain old taskmgr, it takes anywhere from 4% to 8%
while the problem is occurring, when normally it takes 1% or 2%. Those
percentages are when I am doing nothing on the computer - all applications
closed.

I had thought of scheduled tasks, but I have none. Any applications I have
that might schedule stuff internally (e.g., AVG Free anti-virus), I have
turned off the schedules, all to no avail.

I will try downloading ProcessExplorer to see if it gives me any more
insights.
 
Joe

Do you leave the computer on 24/7?

Does anything turn up in the Event Viewer Logs?

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Gerry,

I don't habitually leave the computer on 24/7. When I do, I have no
problems. The problems only occur if I hibernate, standby or even shutdown
overnight. Nothing significant shows up in the event logs.

I thought of one thing while in the shower this morning (best thinking time
in there, you know). I mentioned that sometimes even rebooting doesn't clear
the problem, I have to boot twice. On "good" boots, I get the XP
"caterpillar crawler" for about 20 seconds, then the crawling stops, the
screen goes blank for a few seconds, then the welcome screen comes up and the
boot progresses normally, completing in another 60 seconds or so. On "bad"
boots, when the crawling stops, the disk activity light blinks on and off
very quickly (looking like a very dim light) for about 10 seconds or so, a
"starting Windows" screen comes up for a few seconds, then the welcome screen
for about 10 seconds or so (much longer than normal). The boot takes about 5
minutes past that point to complete. The tray icons are very slow to
populate.

So, any ideas about what happens after the crawler stops? What would buzz
the disk like that on a "bad" boot but not on a "good" boot. Of course, none
of this answers the question of why several minutes after coming out of
standby I also get odd behavior, but it may point me in some direction that
would be fruitful.
 
Gerry,

Well, I have now done 3 logged boots, each after experiencing the CPU
utilization problem after coming out of standby. Of course, each of the 3
logged boots proceeded normally and took the usual amount of time. IT KNOWS
I AM WATCHING! And won't misbehave. Hey, if that's all it takes to get a
nice, clean, short boot, I could live with it. I just don't believe it will
keep happening.

The logs all were the same as far as I can tell. I am including one here,
but it means nothing to me:

Loaded driver \SystemRoot\system32\drivers\kmixer.sys
Service Pack 3 6 8 2009 07:18:08.500
Loaded driver \WINDOWS\system32\ntkrnlpa.exe
Loaded driver \WINDOWS\system32\hal.dll
Loaded driver \WINDOWS\system32\KDCOM.DLL
Loaded driver \WINDOWS\system32\BOOTVID.dll
Loaded driver ACPI.sys
Loaded driver \WINDOWS\system32\DRIVERS\WMILIB.SYS
Loaded driver pci.sys
Loaded driver isapnp.sys
Loaded driver compbatt.sys
Loaded driver \WINDOWS\system32\DRIVERS\BATTC.SYS
Loaded driver pciide.sys
Loaded driver \WINDOWS\system32\DRIVERS\PCIIDEX.SYS
Loaded driver intelide.sys
Loaded driver MountMgr.sys
Loaded driver ftdisk.sys
Loaded driver PartMgr.sys
Loaded driver VolSnap.sys
Loaded driver atapi.sys
Loaded driver disk.sys
Loaded driver \WINDOWS\system32\DRIVERS\CLASSPNP.SYS
Loaded driver fltmgr.sys
Loaded driver sr.sys
Loaded driver drvmcdb.sys
Loaded driver PxHelp20.sys
Loaded driver KSecDD.sys
Loaded driver Ntfs.sys
Loaded driver NDIS.sys
Loaded driver Mup.sys
Loaded driver \SystemRoot\system32\DRIVERS\intelppm.sys
Loaded driver \SystemRoot\system32\DRIVERS\CmBatt.sys
Loaded driver \SystemRoot\system32\DRIVERS\ialmnt5.sys
Loaded driver \SystemRoot\system32\DRIVERS\HDAudBus.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbuhci.sys
Loaded driver \SystemRoot\system32\DRIVERS\usbehci.sys
Loaded driver \SystemRoot\system32\DRIVERS\bcmwl5.sys
Loaded driver \SystemRoot\system32\DRIVERS\i8042prt.sys
Loaded driver \SystemRoot\system32\DRIVERS\SynTP.sys
Loaded driver \SystemRoot\system32\DRIVERS\mouclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\kbdclass.sys
Loaded driver \SystemRoot\system32\DRIVERS\imapi.sys
Loaded driver \SystemRoot\system32\drivers\sscdbhk5.sys
Loaded driver \SystemRoot\system32\DRIVERS\cdrom.sys
Loaded driver \SystemRoot\system32\DRIVERS\redbook.sys
Loaded driver \SystemRoot\system32\DRIVERS\audstub.sys
Loaded driver \SystemRoot\system32\DRIVERS\rasl2tp.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndistapi.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndiswan.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspppoe.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspptp.sys
Loaded driver \SystemRoot\system32\DRIVERS\msgpc.sys
Loaded driver \SystemRoot\system32\DRIVERS\psched.sys
Loaded driver \SystemRoot\system32\DRIVERS\ptilink.sys
Loaded driver \SystemRoot\system32\DRIVERS\raspti.sys
Loaded driver \SystemRoot\system32\DRIVERS\termdd.sys
Loaded driver \SystemRoot\system32\DRIVERS\swenum.sys
Loaded driver \SystemRoot\system32\DRIVERS\update.sys
Loaded driver \SystemRoot\system32\DRIVERS\mssmbios.sys
Loaded driver \SystemRoot\System32\Drivers\NDProxy.SYS
Did not load driver \SystemRoot\System32\Drivers\NDProxy.SYS
Loaded driver \SystemRoot\system32\drivers\sthda.sys
Loaded driver \SystemRoot\system32\DRIVERS\HSFHWAZL.sys
Loaded driver \SystemRoot\system32\DRIVERS\HSF_DPV.sys
Loaded driver \SystemRoot\system32\DRIVERS\HSF_CNXT.sys
Loaded driver \SystemRoot\System32\Drivers\Modem.SYS
Loaded driver \SystemRoot\system32\DRIVERS\usbhub.sys
Did not load driver \SystemRoot\System32\Drivers\lbrtfdc.SYS
Loaded driver \SystemRoot\System32\Drivers\i2omgmt.SYS
Did not load driver \SystemRoot\System32\Drivers\Changer.SYS
Did not load driver \SystemRoot\System32\Drivers\Cdaudio.SYS
Loaded driver \SystemRoot\System32\Drivers\Fs_Rec.SYS
Loaded driver \SystemRoot\System32\Drivers\Null.SYS
Loaded driver \SystemRoot\System32\Drivers\Beep.SYS
Loaded driver \SystemRoot\system32\drivers\ssrtln.sys
Loaded driver \SystemRoot\System32\drivers\vga.sys
Loaded driver \SystemRoot\System32\Drivers\mnmdd.SYS
Loaded driver \SystemRoot\System32\DRIVERS\RDPCDD.sys
Loaded driver \SystemRoot\System32\Drivers\Msfs.SYS
Loaded driver \SystemRoot\System32\Drivers\Npfs.SYS
Loaded driver \SystemRoot\system32\DRIVERS\rasacd.sys
Loaded driver \SystemRoot\system32\DRIVERS\ipsec.sys
Loaded driver \SystemRoot\system32\DRIVERS\tcpip.sys
Loaded driver \SystemRoot\System32\Drivers\avgtdix.sys
Loaded driver \SystemRoot\system32\DRIVERS\netbt.sys
Loaded driver \SystemRoot\System32\drivers\afd.sys
Loaded driver \SystemRoot\system32\DRIVERS\netbios.sys
Did not load driver \SystemRoot\system32\DRIVERS\serial.sys
Did not load driver \SystemRoot\System32\Drivers\PCIDump.SYS
Loaded driver \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.sys
Loaded driver \??\C:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS
Loaded driver \SystemRoot\system32\DRIVERS\ipnat.sys
Loaded driver \SystemRoot\system32\DRIVERS\rdbss.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\System32\Drivers\Fips.SYS
Loaded driver \SystemRoot\System32\Drivers\avgmfx86.sys
Loaded driver \SystemRoot\system32\DRIVERS\wanarp.sys
Loaded driver \SystemRoot\System32\Drivers\avgldx86.sys
Loaded driver \SystemRoot\SYSTEM32\DRIVERS\APPDRV.SYS
Loaded driver \SystemRoot\System32\Drivers\Cdfs.SYS
Loaded driver \SystemRoot\system32\drivers\drvnddm.sys
Loaded driver \SystemRoot\system32\dla\tfsndres.sys
Loaded driver \SystemRoot\system32\dla\tfsnifs.sys
Loaded driver \SystemRoot\system32\dla\tfsnopio.sys
Loaded driver \SystemRoot\system32\dla\tfsnpool.sys
Loaded driver \SystemRoot\system32\dla\tfsnboio.sys
Loaded driver \SystemRoot\system32\dla\tfsncofs.sys
Loaded driver \SystemRoot\system32\dla\tfsndrct.sys
Loaded driver \SystemRoot\system32\dla\tfsnudf.sys
Loaded driver \SystemRoot\system32\dla\tfsnudfa.sys
Loaded driver \SystemRoot\system32\DRIVERS\ndisuio.sys
Did not load driver \SystemRoot\system32\DRIVERS\rdbss.sys
Did not load driver \SystemRoot\system32\DRIVERS\mrxsmb.sys
Loaded driver \SystemRoot\system32\DRIVERS\mrxdav.sys
Loaded driver \SystemRoot\System32\Drivers\SerEmulVsp.SYS
Loaded driver \SystemRoot\system32\DRIVERS\dsunidrv.sys
Loaded driver \SystemRoot\system32\DRIVERS\mdmxsdk.sys
Loaded driver \SystemRoot\system32\DRIVERS\srv.sys
Loaded driver \??\C:\WINDOWS\system32\drivers\symlcbrd.sys
Loaded driver \SystemRoot\system32\drivers\wdmaud.sys
Loaded driver \SystemRoot\system32\drivers\sysaudio.sys
Loaded driver \SystemRoot\system32\drivers\splitter.sys
Loaded driver \SystemRoot\system32\drivers\aec.sys
Loaded driver \SystemRoot\system32\drivers\swmidi.sys
Loaded driver \SystemRoot\system32\drivers\DMusic.sys
Loaded driver \SystemRoot\system32\drivers\kmixer.sys
Loaded driver \SystemRoot\system32\drivers\drmkaud.sys
Did not load driver \SystemRoot\system32\DRIVERS\ipnat.sys
Loaded driver \SystemRoot\System32\Drivers\HTTP.sys
Loaded driver \SystemRoot\system32\drivers\kmixer.sys
Loaded driver \SystemRoot\system32\drivers\kmixer.sys
 
Gerry said:
Joe


Have you tried a logged boot?
Click to expand...

An update on this issue. I still have not had a "bad" logged boot. They
have all been of normal duration.

Just because I haven't in quite a while (at least 7 months), I did a Windows
Update to get everything up to date, on the assumption there might have been
something there that might help - some interaction between AVG Free 8.5, for
instance, and some fix I did not yet have. Well, that didn't help. I
rebooted several times after the Windows Update (and also an update from
Firefox 2.0.20 to Firefox 3.0.10), put the system in standby for a little
over an hour. Several minutes after bringing it out of standby, I got the
odd CPU behavior.

I am in the process of downloading Process Explorer. I will post back any
interesting information I glean from that the next time I come out of standby
and have the issue.
 
Joe

Event Viewer log reports?

Are there any error reports referring to svchost.exe and / or
wzcsvc.dll?

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

Select Start, Control Panel, Administrative Tools, Services and right
click on Wireless Zero Configuration and select Properties. The StartUp
type should be Automatic. Is it?

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Gerry said:
Joe

Event Viewer log reports?

Are there any error reports referring to svchost.exe and / or
wzcsvc.dll?
Click to expand...
No, there are no error reports referring to either of these. There are no
"error" entries, just information entries in both "Application" and "System"
areas. There is one "warning" entry under "Application", and it has been
there forever, well before this problem started occurring:

Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 6/9/2009
Time: 3:17:23 PM
User: NT AUTHORITY\SYSTEM
Computer: DELLB130
Description:
Windows saved user DELLB130\Joe registry while an application or service was
still using the registry during log off. The memory used by the user's
registry has not been freed. The registry will be unloaded when it is no
longer in use.

This is often caused by services running as a user account, try configuring
the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

All the information entries I see seem to be associated with shutdown and
startup, nothing from the time that I come out of standby.

I assume when you say "referring to svchost.exe", you do NOT mean "Source"
as "Service Control Manager". I have many information entries in the
"System" area of the event viewer, but they all refer to stopping or starting
of specific services. None of the entries are errors or warnings.
Select Start, Control Panel, Administrative Tools, Services and right
click on Wireless Zero Configuration and select Properties. The StartUp
type should be Automatic. Is it?
Click to expand...

Yes, this entry is set to automatic.

Thanks for the interest and help.
 
Joe

This suggestion will help eliminate the warning.

Download and install the User Profile Hive Cleanup Service
Download details: User Profile Hive Cleanup Service
http://snipurl.com/5b61

UPHClean v1.6d readme.txt
http://snipurl.com/ko8m

This will not unfortunately help with your original complaint.

This link may help.
http://snurl.com/jsvku [www_google_co_uk]

The link is what prompted my last suggestion regarding Event Viewer. I
was hoping to shortcut a long trawl though a host of reports about
problems similar to your own. Many are specifically about laptops and
wireless.

--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Gerry said:
Download Process Explorer.
Click to expand...

Gerry, I have downloaded Process Explorer and have found something
interesting. I had noticed that the problem seemed to kick up about 10
minutes after coming out of standby. So today after coming out of standby I
did nothing except start up Process Explorer and sort by CPU% until something
happened. I then paused procexp and gathered data. I did have the AVG Free
8.5 user interface up and 2 Firefox 3.0.10 windows, but all were minimized
and I did nothing in them. I did not touch the keyboard until I paused
procexp to gather data.

What happened is that just after the AVG Watchdog Service fired up, CPU idle
went from 1%-3% to 14%-18%, even though I did not touch the keyboard or do
anything else. It turns out that about 8%-9% of CPU was being taken by
Process Explorer after that. I will try to post more details below.

I have reported this on the AVG Free forum, but since free users don't get
official tech support, I may not get any real answers. Also, even though it
appears that AVG Watchdog Service was the trigger, just as it takes two to
tango, it takes two pieces of software to have a conflict. Can't blame just
one side. Thus, if you have any ideas, they would be greatly appreciated.

Here is the data. If it turns out to be unreadable, I'll try getting it to
you another way.

Timeline for odd CPU behavior

Time Program CPU % Idle % for interval
11:39:50 avgwdsvc.exe 1.54 96.92
11:39:50 procexp.exe 1.54
11:39:51 Deferred Procedure Calls 1.35 82.44
11:39:51 bcmwltry.exe 1.35
11:39:51 services.exe 4.05
11:39:51 procexp.exe 9.46
11:39:51 explorer.exe 1.35
11:39:52 Deferred Procedure Calls 1.35 82.44
11:39:52 wltray.exe 1.35
11:39:52 services.exe 4.05
11:39:52 procexp.exe 9.46
11:39:52 explorer.exe 1.35
11:39:53 avgui.exe 1.35 82.44
11:39:53 bcmwltry.exe 1.35
11:39:53 wltray.exe 1.35
11:39:53 services.exe 4.05
11:39:53 procexp.exe 9.46
11:39:54 Deferred Procedure Calls 1.37 84.93
11:39:54 wltray.exe 1.37
11:39:54 services.exe 4.11
11:39:54 procexp.exe 6.85
11:39:54 explorer.exe 1.37
11:39:55 avgwdsvc.exe 1.35 83.79
11:39:55 wltray.exe 1.35
11:39:55 services.exe 4.05
11:39:55 procexp.exe 9.46
11:39:56 wltray.exe 1.37 84.93
11:39:56 firefox.exe 1.37
11:39:56 services.exe 4.11
11:39:56 procexp.exe 8.22
11:39:58 wltray.exe 1.37 84.93
11:39:58 firefox.exe 1.37
11:39:58 services.exe 4.11
11:39:58 procexp.exe 8.22
11:39:59 bcmwltry.exe 1.43 88.56
11:39:59 Hardware Interrupt 1.43
11:39:59 services.exe 4.29
11:39:59 procexp.exe 4.29
11:40:00 avgwdsvc.exe 1.37 83.56
11:40:00 wltray.exe 1.37
11:40:00 firefox.exe 1.37
11:40:00 services.exe 4.11
11:40:00 procexp.exe 8.22
11:40:01 wltray.exe 2.74 84.93
11:40:01 services.exe 4.11
11:40:01 procexp.exe 8.22
11:40:02 bcmwltry.exe 2.7 82.44
11:40:02 wltray.exe 1.35
11:40:02 services.exe 4.05
11:40:02 procexp.exe 9.46
11:40:03 bcmwltry.exe 1.35 83.79
11:40:03 services.exe 4.05
11:40:03 procexp.exe 9.46
11:40:03 System 1.35
11:40:04 bcmwltry.exe 1.37 84.93
11:40:04 firefox.exe 1.37
11:40:04 services.exe 4.11
11:40:04 procexp.exe 8.22
11:40:06 avgnsx.exe 1.37 83.56
11:40:06 avgwdsvc.exe 1.37
11:40:06 wltray.exe 1.37
11:40:06 services.exe 4.11
11:40:06 procexp.exe 8.22
11:40:07 bcmwltry.exe 1.35 85.14
11:40:07 services.exe 4.05
11:40:07 procexp.exe 9.46
11:40:08 avgwdsvc.exe 1.37 84.93
11:40:08 bcmwltry.exe 1.37
11:40:08 services.exe 4.11
11:40:08 procexp.exe 8.22

avgnsx.exe = AVG Network Scanner Service
avggui.exe = AVG User Interface
avgwdsvc.exe = AVG Watchdog Service
bcmwltry.exe = Dell Wireless WLAN Card Wireless Network Controller
wltray.exe = Dell Wireless WLAN Card Wireless Network Tray Applet

Everything else you should recognize.

P.S., I did have one "bad" boot earlier today, but the log was identical to
a "good" boot!
 
Joe

I use AVG 8.5 Free and the AVG Watchdog runs on my computer. However, I
use Outlook Express and not Firefox.

The AVG Watchdog service handles scanning of incoming and outgoing mail.
Guesswork on my part but does emerging from standby trigger a Send and
Receive by Firefox? If there are significant amounts of incoming mail or
a message with a large attachment the system wull be busy until all
incoming mail has been scanned. Attachments are more likely to generate
prolonged CPU usage. If I have got it right it is not a conflict. It is
normal activity.


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
 
Gerry said:
Joe

I use AVG 8.5 Free and the AVG Watchdog runs on my computer. However, I
use Outlook Express and not Firefox.

The AVG Watchdog service handles scanning of incoming and outgoing mail.
Guesswork on my part but does emerging from standby trigger a Send and
Receive by Firefox? If there are significant amounts of incoming mail or
a message with a large attachment the system wull be busy until all
incoming mail has been scanned. Attachments are more likely to generate
prolonged CPU usage. If I have got it right it is not a conflict. It is
normal activity.
Click to expand...
Actually, Firefox and Outlook Express are not comparable. Firefox is a web
browser (equivalent of Internet Explorer), Outlook Express is an e-mail
client. In general, I don't run an e-mail client on this computer. We
generally do e-mail on my main home computer (where we use Outlook 2000).

Also AVG Watchdog Service does not actually scan the e-mail. I believe its
purpose is to ensure that all AVG services are running and not compromised.
The actual e-mail scanning is performed either by an AVG add-on to the e-mail
client for some clients (e.g., Outlook) or by a separate e-mail scanner
(avgemc.exe) for other clients that don't support add-ons (e.g., Outlook
Express, Windows Mail, Thunderbird).

In any case, what e-mail I do on this machine is done via Earthlink Web Mail
using the web browser of your choice. In this case AVG mail scanning does
not come into play in any way.

Unfortunately, it appears that whatever the problem on my computer is rare
as hen's teeth. No user and no moderator on the AVG Free forum has been able
to come up with any suggestions. It is very frustrating having virtually no
tools to track down what is really happening inside this system. It is
almost as if the CPU clocking gets cut way back, so anything CPU intensive
takes forever.
 
This issue is common and seems to have come back again. I am running the latest MS OS and the issue started with brand new machine. Running Asus k53E

For me I tracked it down to taskmgr.exe

This is not the only issue for there is a problem with IE in general - memory leaks even without the restart.

Have had to load three different browsers to get applications to work. Either no one has a QA budget any more or Google, MS and Yahoo can't program any more.
 
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