Excel won't start after Service Pack 3 install attempt

D

dk

I've had all kinds of crashes with Office XP over the
past year. I can't find my CD (I have move since
orginally install). So, I find a place where I can
download an "admin" version of update - says the CD isn't
needed. I download and start update. Sure enough it
DOES ask for the CD. I don't have it, so the install was
cancelled. NOW, I can not use EXCEL. When I try to open
Excel it starts the installer program and asks for the
CD. Wish I would have known that I was STILL going to
need the CD BEFORE I started the process. Now what? I
need Excel RIGHT NOW. Thank you very much Microsoft.
 
N

Nick Hodge

dk

If the software is registered Excel will be happy to send a replacement
media at minimal cost. Most MS updates require the installation media as
quite often files need to be overwritten in the update process

--
HTH
Nick Hodge
Microsoft MVP - Excel
Southampton, England
(e-mail address removed)
 

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