EXCEL: Permission to wrkbk restrict:Inform. Rights Manag. config p

  • Thread starter Thread starter Avak
  • Start date Start date
A

Avak

Dear Microsoft et al.,

When I attempt to open my EXCEL files with password protection on them I
receive the following message:

Permission to this workbook is currently restricted. Microsoft Office must
connect to https://licensing.drm.microsoft.com/licensing to verify your
credentials and download your permission.

When I click on the OK button I see the initiation of a new box indicating
and trying to download the permission, but this quickly closes and then I
receive the following message:

Your Information Rights Management configuration is invalid and needs to be
repaired. For more infomration, contact your system administrator.

I am the system administrator and now I need your help to repair this. All
of this happened after I removed The Norton Utilities, Antivirus and Internet
Security completely from my computer. Please help me ASAP... This is time
critical!

Thank you very much! I look forward to hearing from you.
 
P.S. I am using MS Office 2003 EXCEL and have already tried to and installed
an EXCELff hotfix sent to me by Microsoft. The EXCELop file would not
install.
 
Avak said:
Dear Microsoft et al.,

When I attempt to open my EXCEL files with password protection on them I
receive the following message:

[snip]

FIRST: you can't contact Microsoft here. This is a peer-to-peer
group.

SECOND: this isn't an EXCEL group.

try this one:

microsoft.public.excel.misc
 
But Microsoft does look and answer here... Nonetheless, thank you very much
for the address! Already posted a note there. All the best to ya. :-)

PD43 said:
Avak said:
Dear Microsoft et al.,

When I attempt to open my EXCEL files with password protection on them I
receive the following message:

[snip]

FIRST: you can't contact Microsoft here. This is a peer-to-peer
group.

SECOND: this isn't an EXCEL group.

try this one:

microsoft.public.excel.misc
 
Avak said:
But Microsoft does look and answer here... Nonetheless, thank you very
much
for the address! Already posted a note there. All the best to ya. :-)

This is a user group, not a place for official MS support. On occasion an
MS employee will post here but on their own time.

Sorry I don't have an answer for you on your problem. An excel group would
be a better place for it, or calling MS tech support. Good luck.
 
Dear Microsoft et al.,

When I attempt to open my EXCEL files with password protection on them I
receive the following message:

Permission to this workbook is currently restricted. Microsoft Office must
connect to https://licensing.drm.microsoft.com/licensing to verify your
credentials and download your permission.

When I click on the OK button I see the initiation of a new box indicating
and trying to download the permission, but this quickly closes and then I
receive the following message:

Your Information Rights Management configuration is invalid and needs to be
repaired. For more infomration, contact your system administrator.

I am the system administrator and now I need your help to repair this. All
of this happened after I removed The Norton Utilities, Antivirus and Internet
Security completely from my computer. Please help me ASAP... This is time
critical!

Thank you very much! I look forward to hearing from you.

Do you see EXCEL in the title of this group? NO.

Ask elsewhere
 
You still at it? Are you the manager of this newsgroup? Why don't YOU post
elsewhere?
 

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