Excel locks up and then blue screens

[Guest]

I cannot open my Excel files, it locks up, I have to shut down, it goes to safe mode, turn off and restart every time!!
I can see the files in my directory. When I click on one to open it I get the dreaded blue screen. The fatal exception error reads: OE@017F:BFF9DFFF. Yesterday I downloaded SR1a patch, it told me to insert the Office 2000 CD and it corrected the problem for a file or two. Then it goes back to the dreaded blue screen when I try to open a file again. I de-installed and re-installed Office 2000, but that didn't work. I tried opening excel from a shortcut on my desktop and it gave me the blue screen again saying the system was busy.........I had to just turn off the computer as cont/alt/delete wouldn't restart it. It ran the normal scan disk and restarted

From there I just tried opening Excel from the actual program and it gave me Invalid page fault in module (unknown) @bff7:00000009. When I finally got those closed I hit cont/alt/delete and it told me my system was low on resources. I did cont/alt/delete again and restarted.

[Proposed solution that worked for the files individually fixed but still need a permanent fix to the problem

Search for all .xlb files (*.xlb) on your machine and rename them to .old The next is to add the "/safe" command-line parameter to your Excel shortcut. Additionally I would check that your default printer is local to your machine and not a networked printer - that could be causing the problem

Instructions (from the net, but edited) to follow
1. Go to Start run and ru
"crogram files\Microsoft Office\office\excel.exe" /safe (Note the Quotes are important. If you are able to open excel that way then please find all files with extention .xlb and rename the extensions to .old or something. 2. Right-click on the desktop and select new, shortcut. In the create shorcut Window's commmand line field browse to the following path and add the /SAFE to the end of the line. "C:\Program Files\Microsoft Office\Office\EXCEL.EXE" /SAFE I chose the name: Microsoft Excel (Temp) for the shortcut's name. click finish. when you start excel you will have to fill your user name information, click on start using microsoft excel from the assistant and you will have to fill in your user name information a second time. bad that you have to do three additional steps to get in to excel but you should be able to get in to excel

Thanks for helping
Sandy

 

[Quaoar]

I cannot open my Excel files, it locks up, I have to shut down, it
goes to safe mode, turn off and restart every time!!
I can see the files in my directory. When I click on one to open it
I get the dreaded blue screen. The fatal exception error reads:
OE@017F:BFF9DFFF. Yesterday I downloaded SR1a patch, it told me to
insert the Office 2000 CD and it corrected the problem for a file or
two. Then it goes back to the dreaded blue screen when I try to open
a file again. I de-installed and re-installed Office 2000, but that
didn't work. I tried opening excel from a shortcut on my desktop and
it gave me the blue screen again saying the system was busy.........I
had to just turn off the computer as cont/alt/delete wouldn't restart
it. It ran the normal scan disk and restarted.

From there I just tried opening Excel from the actual program and it
gave me Invalid page fault in module (unknown) @bff7:00000009. When
I finally got those closed I hit cont/alt/delete and it told me my
system was low on resources. I did cont/alt/delete again and
restarted.

[Proposed solution that worked for the files individually fixed but
still need a permanent fix to the problem]

Search for all .xlb files (*.xlb) on your machine and rename them to
.old The next is to add the "/safe" command-line parameter to your
Excel shortcut. Additionally I would check that your default printer
is local to your machine and not a networked printer - that could be
causing the problem.

Instructions (from the net, but edited) to follow:
1. Go to Start run and run
"crogram files\Microsoft Office\office\excel.exe" /safe (Note the
Quotes are important. If you are able to open excel that way then
please find all files with extention .xlb and rename the extensions
to .old or something. 2. Right-click on the desktop and select new,
shortcut. In the create shorcut Window's commmand line field browse
to the following path and add the /SAFE to the end of the line.
"C:\Program Files\Microsoft Office\Office\EXCEL.EXE" /SAFE I chose
the name: Microsoft Excel (Temp) for the shortcut's name. click
finish. when you start excel you will have to fill your user name
information, click on start using microsoft excel from the assistant
and you will have to fill in your user name information a second
time. bad that you have to do three additional steps to get in to
excel but you should be able to get in to excel.

Thanks for helping,
SandyM

The first error I've always attributed to a collision with the display
adapter. This happens with sheets when zoomed to other than 100%
typically. My usual course is to reinstall the display driver. If that
doesn't help then the Excel toolbar file might be corrupt. Search *.tlb
and delete the file if it is in the Office directory.

Q

 

[Quaoar]

I cannot open my Excel files, it locks up, I have to shut down, it
goes to safe mode, turn off and restart every time!!
I can see the files in my directory. When I click on one to open it
I get the dreaded blue screen. The fatal exception error reads:
OE@017F:BFF9DFFF. Yesterday I downloaded SR1a patch, it told me to
insert the Office 2000 CD and it corrected the problem for a file or
two. Then it goes back to the dreaded blue screen when I try to open
a file again. I de-installed and re-installed Office 2000, but that
didn't work. I tried opening excel from a shortcut on my desktop and
it gave me the blue screen again saying the system was busy.........I
had to just turn off the computer as cont/alt/delete wouldn't restart
it. It ran the normal scan disk and restarted.

From there I just tried opening Excel from the actual program and it
gave me Invalid page fault in module (unknown) @bff7:00000009. When
I finally got those closed I hit cont/alt/delete and it told me my
system was low on resources. I did cont/alt/delete again and
restarted.

[Proposed solution that worked for the files individually fixed but
still need a permanent fix to the problem]

Search for all .xlb files (*.xlb) on your machine and rename them to
.old The next is to add the "/safe" command-line parameter to your
Excel shortcut. Additionally I would check that your default printer
is local to your machine and not a networked printer - that could be
causing the problem.

Instructions (from the net, but edited) to follow:
1. Go to Start run and run
"crogram files\Microsoft Office\office\excel.exe" /safe (Note the
Quotes are important. If you are able to open excel that way then
please find all files with extention .xlb and rename the extensions
to .old or something. 2. Right-click on the desktop and select new,
shortcut. In the create shorcut Window's commmand line field browse
to the following path and add the /SAFE to the end of the line.
"C:\Program Files\Microsoft Office\Office\EXCEL.EXE" /SAFE I chose
the name: Microsoft Excel (Temp) for the shortcut's name. click
finish. when you start excel you will have to fill your user name
information, click on start using microsoft excel from the assistant
and you will have to fill in your user name information a second
time. bad that you have to do three additional steps to get in to
excel but you should be able to get in to excel.

Thanks for helping,
SandyM

The first error I've always attributed to a collision with the display
adapter. This happens with sheets when zoomed to other than 100%
typically. My usual course is to reinstall the display driver. If
that doesn't help then the Excel toolbar file might be corrupt.
Search *.tlb and delete the file if it is in the Office directory.

Q

That should be *.xlb for the toolbar file. Also, look at the recent
replies by Jan Karel Piertse. He has some other relevant suggestions
about these types of problems in general.

Q

 

[Guest]

Thanks for the suggestions. Turned out this was a hardware problem. Had to replace system with new. Got everything loaded back and running again. Thanks for your help
SandyM