EXCEL ATTACHMENTS OPEN WEIRDLY

[Deb]

When I receive an Excel attachment in Outlook (both Office
XP), and I double-click on it, instead of opening the file
immediately, it will tell me it can't find:

c:\My Documents.exe. Make sure the file is loaded (blah,
blah, blah, etc).

Then in the next pop up box it can't find:

c:\Local Settings.exe

and on and on until the entire path (c:\My Documents\Local
Settings\Temporary INternet Folder, etc) it gets to the
end of the string and then it not only opens the file but
starts a new instance of Excel! I then have to save it to
my hard drive, close that instance of Excel, switch to my
currently open instance of Excel and then open the file.

I have checked the box "ignore other applications" in
Excel, have unchecked the boxes in Word "Use Word as my e-
mail editor and the button below it (can't remember what
it says).

What is causing this and how do I fix it?

 

[Dave Peterson]

Sometimes one of these helps when double clicking on a file in windows explorer.
Maybe it'll work inside Outlook, too.

Close Excel and
Windows Start Button|Run
excel /unregserver
then
Windows Start Button|Run
excel /regserver

The /unregserver & /regserver stuff resets the windows registry to excel's
factory defaults.

An alternative might be to do:
Try Tools|Options|General|Ignore other applications (uncheck it)

 

[Deb]

I have tried everything already. I finally had the IT guy
come over and he rebuilt my identity and it finally
worked. For about one hour. It seems that after I
finished personalizing Excel, Word and Outlook (with
fonts, where files are supposed to be located and started
the Office Toolbar), everything went south again.

When it did work and I could open an attachment from
Outlook into Excel, I could only do it once. If I tried
to open the SAME attachment again, it would start ANOTHER
instance of Excel, wouldn't open the file and in Outlook
it said that it couldn't find the specified file.

Does anyone from Microsoft Tech Support ever read this
newsgroup? This is a pretty serious bug if you ask me. I
have browsed through this newsgroup and the Outlook
newsgroup and have seen this problem a number of times, so
I know it's just not me!

I'm about ready to tell the IT people to give me back
Office 97. At least THAT worked!

 

[Dave Peterson]

Sorry it didn't work for you (in a whisper: I'd try it again...)

Every once in awhile someone from MS pops in, but it's not something I'd count
on. These groups are hosted by MS hardware, but it's mostly peer-to-peer
support.