Excel 2000 SR-1 update failed

G

Guest

Hi,

Recently I downloaded MS Office 2000 SR-1 update and while installing the
update it prompted me to install the original excel cd. When I bought my
computer MS office was preloaded on it and I don't have the CD. Other office
application work fine but whenever I open excel it prompts me to enter the
installation CD and the launch fails. I was thinking of rolling the install
back, but according the microsoft website it cannot be unrolled.

Can someone suggest something.

Thank you.

Shams
 
N

Nick Hodge

Any legitimate software *must* have one of two installations to comply to
MS's licensing for OEMs

1) They install and provide the installation media to there customer
2) They install the installation media in a folder on the hard drive

In both instances your computer vendor or local MS subsidiary can help with
replacement media/fix for maybe a small handling charge

--
HTH
Nick Hodge
Microsoft MVP - Excel
Southampton, England
(e-mail address removed)
www.nickhodge.co.uk
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top