eventvwr error

[J Lunis]

Originally posted as "why is my PC crashing?

XP SP2
Frequently my PC crashes and reboots.
On ocassion it is associated with an event (e.g., unplugging my PDA from
the cradle). Most often it happens in early AM (12:02A to 3.46A) when
nothing I know is happening.
Eventvwr lists the error as 000000c4 for which I can find no info.
I have run verifier and the PC crashes and stops at the BSOD, fingering
IOMDISK.SYS.
How do I find what is causing the error?
---------------
Responses directed me to
http://aumha.org/win5/kbestop.htm
Went there. The article gives some advice for errors with the 2nd
parameter of 00000000 or 00000002. My error is
000000c4, 00000090, ffdff120, 00000000, 00000000
What does this tell me?

Frank Saunders asked for the properties of IOMDISK.SYS.
Company name is Iomega. 'Comments' section reads 'Disk filter for
filtering all mass storage devices.'

Someone suggested I post a minidump. How do I do that?

 

[Gerry Cornell]

Jay

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties. Hardware,
Device Manager. If yes what is the Device Error code?

Do you have an iomega drive? Update drivers?

Iomega drivers here:
http://snipurl.com/l5dk

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[J Lunis]

Jay

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties. Hardware,
Device Manager. If yes what is the Device Error code?

Do you have an iomega drive? Update drivers?

Iomega drivers here:
http://snipurl.com/l5dk

No yellow marks.
Have an Iomega USB external. Has been unplugged from the PC for > 1
month and the PC still crashes. Updated the Iomega driver ~6 weeks ago
and the PC still crashed.
PC crashed again last night 1:37A when we were sleeping. Sure would
like to find out what happens at 1:37A to make it crash.

 

[Gerry Cornell]

What happens if you reconnect the iomega drive?

With the iomega drive connected try turning off the monitoring of all
drives, except the drive containing your Windows operating system.

Right click on the My Computer icon on your Desktop and select
Properties and System Restore. For each of the other partitions
( other than C ) click on the partition and then Settings and drag the
slider as as far as you can to the left , click on Turn Off System
Restore on this Drive and then OK. Repeat the process for each
partition.

Next create a new restore point.
http://bertk.mvps.org/html/createrp.html

Then select Start, All Programs, Accessories, System Tools,
Disk CleanUp, More Options, System Restore and
remove all but the latest System Restore point?

Restart your computer and see whether you are still getting
Error Reports in Event Viewer.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[J Lunis]

What happens if you reconnect the iomega drive?

With the iomega drive connected try turning off the monitoring of all
drives, except the drive containing your Windows operating system.

Right click on the My Computer icon on your Desktop and select
Properties and System Restore. For each of the other partitions
( other than C ) click on the partition and then Settings and drag the
slider as as far as you can to the left , click on Turn Off System
Restore on this Drive and then OK. Repeat the process for each
partition.

Next create a new restore point.
http://bertk.mvps.org/html/createrp.html

Then select Start, All Programs, Accessories, System Tools,
Disk CleanUp, More Options, System Restore and
remove all but the latest System Restore point?

Restart your computer and see whether you are still getting
Error Reports in Event Viewer.

Thanks for the help. Did as instructed except the System Tools part. I
don't have System Tools under Accessories. Where is it?

 

[Gerry Cornell]

Two alternative ways of accessing Disk CleanUp are
described in the link below:

Description of the Disk Cleanup Tool in Windows XP
http://support.microsoft.com/kb/310312/EN-US/

In Windows Explorer search your C drive for "System Tools" without
the quotes. Right click and select Send to Desktop and this will give
you a shortcut to the folder. Alternatively Send to the Accessories
folder.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[J Lunis]

What happens if you reconnect the iomega drive?

With the iomega drive connected try turning off the monitoring of all
drives, except the drive containing your Windows operating system.

Right click on the My Computer icon on your Desktop and select
Properties and System Restore. For each of the other partitions
( other than C ) click on the partition and then Settings and drag the
slider as as far as you can to the left , click on Turn Off System
Restore on this Drive and then OK. Repeat the process for each
partition.

Next create a new restore point.
http://bertk.mvps.org/html/createrp.html

Then select Start, All Programs, Accessories, System Tools,
Disk CleanUp, More Options, System Restore and
remove all but the latest System Restore point?

Restart your computer and see whether you are still getting
Error Reports in Event Viewer.

Tried your advice. PC didn't crash for 5-6 days.
Used to crash every 1-2 days.
Only bad news - crashed twice on the 6th day.

 

[Gerry Cornell]

What Warning / Error Reports?

Please check Event Viewer for Warning / Error Report in the System and
Application over the last 2 days and post copies.

You can access Event Viewer by selecting Start, Administrative Tools, and
Event Viewer. When researching the meaning of the error, information
regarding Event ID, Source and Description are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308427&sd=tech

Part of the Description of the error will include a link, which you should
double click for further information. You can copy using copy and paste.
Often the link will, however, say there is no further information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double click
on the error you want to copy. In the window, which appears is a button
resembling two pages. Double click the button and close Event Viewer. Now
start your message (email) and do a paste into the body of the message. This
will paste the info from the Event Viewer Error Report complete with links
into the message. Make sure this is the first paste after exiting from Event
Viewer.

--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~