Event ID: 8021


Steve Martin


What could cause this, and how could I fix it?


Event Type: Warning
Event Source: BROWSER
Event Category: None
Event ID: 8021
Date: 9/8/2003
Time: 2:36:29 AM
User: N/A
Computer: xxxxxxx
The browser was unable to retrieve a list of servers from
the browser master \\xxxxxxx on the network
BCA0C2D7308B}. The data is the error code.
0000: 35 00 00 00 5...



Eric Shen [MSFT]

Hi Steve,

Browser event 8021 is a general event regarding browser failure. Normally,
it will not affect your system browsing functionality and can be safely
ignored. This kind of issue can have several different factors involved as
multi-home or incorrect protocols.

First of all, please refer to the following article to check if your master
browser has this problem. If so, please take the advice the resolve this

135404 Multihomed Master Browser May Cause Event ID 8021 and 8032

Also, in order to make sure the browsing system is running properly, please
only install TCP/IP as protocol on the NIC of the master browser. If you
have multiple protocols as NetBIOS and IPX installed, this issue may occur
as well. You can unbind these protocols from the NIC.

If this issue still occurs, please run BROWSTAT STATUS under command prompt
to see the current browsing status and verify it. If you are unsure about
the output, please feel free to send it to me.

Please let me know if this solves this issue or if you need further
assistance. I look forward to hearing from you.


Eric Shen
Product Support Services
Microsoft Corporation

This posting is provided "AS IS" with no warranties, and confers no rights.

Get Secure! - www.microsoft.com/security

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