A
Al Dykes
I get setup failure for Quickbooks 2006 on an XP machine.
Event code 11708 is put into the application event log.
The failure happens when setup says "setup wizard is preparing system"
(paraphrasing from memory.)
QB support says it's not their fault and I can't argue with them
becuase setup dies before it even creates any directories or copies
any files.
The machine is patched XP/Pro. AV and anti-spyware software is OFF.
There is no prior copy of this software on the system. I've done a
reboot prior to running setup.
I can copy the CD and run setup from the C drive with the same
results, so it's not the CD.
Does anyone have any suggestions on how to fix or troubleshoot this?
Thanks
Event code 11708 is put into the application event log.
The failure happens when setup says "setup wizard is preparing system"
(paraphrasing from memory.)
QB support says it's not their fault and I can't argue with them
becuase setup dies before it even creates any directories or copies
any files.
The machine is patched XP/Pro. AV and anti-spyware software is OFF.
There is no prior copy of this software on the system. I've done a
reboot prior to running setup.
I can copy the CD and run setup from the C drive with the same
results, so it's not the CD.
Does anyone have any suggestions on how to fix or troubleshoot this?
Thanks