Event 1005 Error when trying to View Particular Website

[Guest]

I'm browsing the net as I do everyday and decide to go to MLB.com to check
the scores of the day and watch some videos of plays and such and Internet
Explorer freezes on me. Knowing windows programs are prone to do that from
time to time, I close it and reopen only to have it freeze again. Everytime I
try and go to mlb.com specifically IE locks up/freezes and I have to
CTRL-ALT-DLT to close the unresponsive program. I tried navigating to mlb.com
in Netscape as well, but get the same lock up. All the other usual websites
I go to on my notebook worked fine, it was only when I went to mlb.com that I
experienced the problem.

I check Eventmgr and it shows a '1005' event when trying to read the
index.dat file in the Internet Explorer folder. Ok, so I run chkdsk and see
if there's a problem with the file that it can detect and nothing. So, on the
off chance the file is fragmented beyond reading I run Defrag to try and fix
it. Well, wouldn't you know, when Defrag finishes, the report says it was
unable to move/defrag that file.

Thinking it might be addons, I even disabled all the addons in the Internet
Options menu that I thought might be causing a problem knowing what type of
programs the mlb.com site uses, but still no luck. It freezes every time.
Which, after eliminating everything I can think of, leaves me with the
assumption that the index.dat file has a bad sector or is corrupt.

My Question, to any of you Computer Savy people out there is, can I delete
the Index.dat file? And if I do, will IE automatically create a new one when
it opens the next time? Or if not, how do I fix this problem?

 

[Jon Kennedy]

Yes, you can delete the index.dat file in the TIF folder in the user's
account that is having trouble, but you'll have to do it from a different
account with administrator privileges. And, you cannot delete just the
index.dat file, but you'll have to delete the whole Temporary Internet Files
folder. That folder will be recreated as empty upon rebooting. More info
here: http://www.mvps.org/winhelp2002/delcache.htm - scroll down a bit to
the "Completely Deleting the Temporary Internet Files and index.dat"
section.