Errors in connecting to POP mailbox

[Gordon]

I am using Outlook 2003. I have three mail accounts connecting to the same mail server. (They are true separate accounts, and NOT aliases of the one account). Each account is set up in a separate Send/receive group and each Group has a different time interval for downloading mail.
The error I am getting, is a random "cannot connect to the POP mail server" error. It happens on all three accounts, not at regular intervals, and if I immediately do a manual Send and Receive for that particular account, it connects at once to the mail server.
Thunderbird, is set up in exactly the same way, with three different account all set at different time intervals for accessing the mail server, has no problems at all accessing the mail server on all three accounts, and I get NO error messages.

Can anyone possibly think of a reason why Outlook should be behaving in this way? It's getting quite frustrating.

 

[Brian Tillman]

I am using Outlook 2003. I have three mail accounts connecting to the
same mail server. (They are true separate accounts, and NOT aliases
of the one account). Each account is set up in a separate
Send/receive group and each Group has a different time interval for
downloading mail.
The error I am getting, is a random "cannot connect to the POP mail
server" error. It happens on all three accounts, not at regular
intervals, and if I immediately do a manual Send and Receive for that
particular account, it connects at once to the mail server.
Thunderbird, is set up in exactly the same way, with three different
account all set at different time intervals for accessing the mail
server, has no problems at all accessing the mail server on all three
accounts, and I get NO error messages.

It may help diagnosis if you were to enable logging in Outlook and post the
contents of the OPMLog.log file.

 

[Gordon]

Brian Tillman wrote:
||
||| I am using Outlook 2003. I have three mail accounts connecting to
||| the same mail server. (They are true separate accounts, and NOT
||| aliases of the one account). Each account is set up in a separate
||| Send/receive group and each Group has a different time interval for
||| downloading mail.
||| The error I am getting, is a random "cannot connect to the POP mail
||| server" error. It happens on all three accounts, not at regular
||| intervals, and if I immediately do a manual Send and Receive for
||| that particular account, it connects at once to the mail server.
||| Thunderbird, is set up in exactly the same way, with three different
||| account all set at different time intervals for accessing the mail
||| server, has no problems at all accessing the mail server on all
||| three accounts, and I get NO error messages.
||
|| It may help diagnosis if you were to enable logging in Outlook and
|| post the contents of the OPMLog.log file.

Thanks - I've just enabled that (didn't know it was there!) and we'll see
what it comes up with. I'll leave it a day or two to get a good go at it.

 

[Gordon]

Brian Tillman wrote:
||
||| I am using Outlook 2003. I have three mail accounts connecting to
||| the same mail server. (They are true separate accounts, and NOT
||| aliases of the one account). Each account is set up in a separate
||| Send/receive group and each Group has a different time interval for
||| downloading mail.
||| The error I am getting, is a random "cannot connect to the POP mail
||| server" error. It happens on all three accounts, not at regular
||| intervals, and if I immediately do a manual Send and Receive for
||| that particular account, it connects at once to the mail server.
||| Thunderbird, is set up in exactly the same way, with three different
||| account all set at different time intervals for accessing the mail
||| server, has no problems at all accessing the mail server on all
||| three accounts, and I get NO error messages.
||
|| It may help diagnosis if you were to enable logging in Outlook and
|| post the contents of the OPMLog.log file.
|| --
|| Brian Tillman

Just had a "could not connect to POP server" error for one of the accounts.
Here's the transcript of the logfile for that particular synchronisation.
*I* can't see anything wrong..........

2005.05.05 19:24:28 GBP Computing: Synch operation started (flags =
00000001)
2005.05.05 19:24:28 GBP Computing: UploadItems: 0 messages to send
2005.05.05 19:24:28 GBP Computing: Synch operation completed
2005.05.05 19:24:28 GBP Computing: Synch operation started (flags =
00000030)
2005.05.05 19:24:28 GBP Computing: DoPOPDownload(flags = 00000030, max msg =
ffffffff): full items
2005.05.05 19:24:28 POP3 (mail.gbpcomputing.co.uk): Begin execution
2005.05.05 19:24:28 POP3 (mail.gbpcomputing.co.uk): ========= Initial blob
=========
2005.05.05 19:24:28 POP3 (mail.gbpcomputing.co.uk):
===================================
2005.05.05 19:24:28 POP3 (mail.gbpcomputing.co.uk): Port: 110, Secure: no,
SPA: no
2005.05.05 19:24:28 POP3 (mail.gbpcomputing.co.uk): Finding host
2005.05.05 19:24:28 Gordon Personal: Synch operation started (flags =
00000001)
2005.05.05 19:24:28 Gordon Personal: UploadItems: 0 messages to send
2005.05.05 19:24:28 Gordon Personal: Synch operation completed
2005.05.05 19:24:28 Gordon Personal: Synch operation started (flags =
00000030)
2005.05.05 19:24:28 Gordon Personal: DoPOPDownload(flags = 00000030, max msg
= ffffffff): full items
2005.05.05 19:24:28 POP3 (mail.gbpcomputing.co.uk): Begin execution
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): Disconnected from host
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): End execution
2005.05.05 19:24:49 GBP Computing: ReportStatus: RSF_COMPLETED, hr =
0x80042108
2005.05.05 19:24:49 GBP Computing: Synch operation completed
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): ========= Initial blob
=========
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk):
===================================
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): Port: 110, Secure: no,
SPA: no
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): Finding host
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): Connected to host
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): <rx> +OK Teapop
[0.3.8] - Teaspoon stirs around again <1115317681.4B5C3741@Llywellyn>
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): Authorizing to server
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): [tx] USER
(e-mail address removed)
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): <rx> +OK Welcome, do you
have any type of ID?
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): [tx] PASS *****
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): <rx> +OK I'm ready to
serve you, Master.
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): Authorized to host
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): Connected to host
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): [tx] STAT
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): <rx> +OK 0 0
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): ==== Comparing server
and local blobs ====
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk):
==========================================
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): Do deletions: LoS: no
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): Disconnecting from host
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): [tx] QUIT
2005.05.05 19:24:50 POP3 (mail.gbpcomputing.co.uk): <rx> +OK It has been a
pleasure serving you.
2005.05.05 19:24:50 POP3 (mail.gbpcomputing.co.uk): Disconnected from host
2005.05.05 19:24:50 POP3 (mail.gbpcomputing.co.uk): ========= No blob
changes =========
2005.05.05 19:24:50 POP3 (mail.gbpcomputing.co.uk):
===================================
2005.05.05 19:24:50 POP3 (mail.gbpcomputing.co.uk): End execution
2005.05.05 19:24:50 Gordon Personal: ReportStatus: RSF_COMPLETED, hr =
0x00000000
2005.05.05 19:24:50 Gordon Personal: Synch operation completed

So any idea why the error?
(I've removed any references to Yahoo mail because I've NEVER had any error
messages for Yahoo Mail)

 

[Brian Tillman]

Just had a "could not connect to POP server" error for one of the
accounts. Here's the transcript of the logfile for that particular
synchronisation. *I* can't see anything wrong.......... ....snip...
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): Finding host
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): Connected to host
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): <rx> +OK Teapop
[0.3.8] - Teaspoon stirs around again <1115317681.4B5C3741@Llywellyn>
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): Authorizing to
server 2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): [tx] USER
(e-mail address removed)
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): <rx> +OK Welcome,
do you have any type of ID?
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): [tx] PASS *****
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): <rx> +OK I'm
ready to serve you, Master.
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): Authorized to host
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): Connected to host
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): [tx] STAT
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): <rx> +OK 0 0
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): ==== Comparing
server and local blobs ====
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk):
==========================================
2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk): Do deletions:
LoS: no 2005.05.05 19:24:49 POP3 (mail.gbpcomputing.co.uk):
Disconnecting from host 2005.05.05 19:24:49 POP3
(mail.gbpcomputing.co.uk): [tx] QUIT 2005.05.05 19:24:50 POP3
(mail.gbpcomputing.co.uk): <rx> +OK It has been a pleasure serving
you. 2005.05.05 19:24:50 POP3 (mail.gbpcomputing.co.uk): Disconnected
from host 2005.05.05 19:24:50 POP3 (mail.gbpcomputing.co.uk):

The log shows what appears to be a perfectly normal POP session with the
server, with no messages to gather. Like you, I see nothing wrong.