error

  • Thread starter Thread starter thew's
  • Start date Start date
T

thew's

when trying to send or receive mail I keep getting an icon that ask to verify
username and password, and it will not access mail when I enter both.

here is the error link
Account: 'pop.west.cox.net', Server: 'pop.west.cox.net', Protocol: POP3,
Server Response: '-ERR invalid user name or password.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
 
If you are sure you are you are entering the correct username and
password, one possible cause for that error is account corruption.
One thing you should try as a quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://get.live.com/wlmail/overview

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
thew's said:
when trying to send or receive mail I keep getting an icon that ask to verify
username and password, and it will not access mail when I enter both.

here is the error link
Account: 'pop.west.cox.net', Server: 'pop.west.cox.net', Protocol: POP3,
Server Response: '-ERR invalid user name or password.', Port: 110,
Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92
Click to expand...


That happens to me sometimes and I just get rid of the box. If you go into
your web mail, you will see there is a problem there and that is why Windows
Mail asks for this. Web Mail often corrects itself after a few minutes and
then Windows mail will start 'drawing' the emails from the web mail again
without you having to do anything.
 
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