error when using "related sublects" in help

  • Thread starter Thread starter Steve Miller
  • Start date Start date
S

Steve Miller

Every time I click on "related subjects" in a help
screen, I get the following error: An error has occurred
in the script of this/line 519 ( example)/char 9
(example)/error: object doesn't support this property or
method / code 0 / url
mk:@msitstore:d:winnt\help\utilmgr.chm::/accessmgr.0

Never happens if clicking on a subject in the help index,
only when trying to jump directly from one help topic to
another via the realted objects path.

Event log shows error/service control manager

Have reinstalled the os.
 
This is a problem that occurs after installing SP4. It seems to
go away by itself after you allow some automatic updates to install
themselves. Alternatively, here are a few responses that I have
collected from this newsgroup. I have not tried any of them.

Unregister hhctrl.ocx (important!) and then register hhctrl.ocx.
regsvr32 /u %SystemRoot%\system32\hhctrl.ocx
regsvr32 %SystemRoot%\system32\hhctrl.ocx

Alternatively: Right-click & install C:\WINNT\inf\tshoot.inf
 
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