M
Mike Nelson
Hello, any help would be very much appreciated.
On our original hard drive, all Microsoft outlook related
folders were located in the single file "mailbox.pst"
The hard drive encountered a virus, and the most recently
backed up "mailbox.pst" that wasn't infected, was copied
onto our new hard drive.
After loading outlook, onto the new hard drive, a whole
new set of "personal folders" was created. We then opened
the old "mailbox.pst"( by pressing File->open), and the
old folders appeared above the new personal folders.
Do we have to "integrate" them, you might say. They seem
to act as two separate folder entity groups.
And now, when we try to use "advanced find" and look in
the new folders, it works fine. When trying to
use "advanced find" in the old folders, (originating from
the old "mailbox.pst" file) we get the following error:
"There are too many Find Public Folders dialogs open. You
must close them in order to use the Advanced Find. Do you
want to close them now?
Yes No"
When pressing Yes, the following error proceeds:
"Outlook cannot perform your search. Outlook cannot
display this view. A folder by this name already exists."
When pressing No, the same error comes up.
How do i get rid of this error, i never backed up any of
those Find Public Folders dialogs, only mailbox.pst. Can
someone tell me what i need to do please? thanks
On our original hard drive, all Microsoft outlook related
folders were located in the single file "mailbox.pst"
The hard drive encountered a virus, and the most recently
backed up "mailbox.pst" that wasn't infected, was copied
onto our new hard drive.
After loading outlook, onto the new hard drive, a whole
new set of "personal folders" was created. We then opened
the old "mailbox.pst"( by pressing File->open), and the
old folders appeared above the new personal folders.
Do we have to "integrate" them, you might say. They seem
to act as two separate folder entity groups.
And now, when we try to use "advanced find" and look in
the new folders, it works fine. When trying to
use "advanced find" in the old folders, (originating from
the old "mailbox.pst" file) we get the following error:
"There are too many Find Public Folders dialogs open. You
must close them in order to use the Advanced Find. Do you
want to close them now?
Yes No"
When pressing Yes, the following error proceeds:
"Outlook cannot perform your search. Outlook cannot
display this view. A folder by this name already exists."
When pressing No, the same error comes up.
How do i get rid of this error, i never backed up any of
those Find Public Folders dialogs, only mailbox.pst. Can
someone tell me what i need to do please? thanks