Error when exiting Excel


G

Guest

Whenever I change either the toolbar configuration or the office assistant, I get an error message when exiting Excel.

"EXCEL.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created."

Is anyone familiar with this problem? Where is this error log.

Running Office 2K Pro under W2K Pro.
 
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J

Jan Karel Pieterse

Hi TWShelton,
Whenever I change either the toolbar configuration or the office assistant, I get an error message when exiting Excel.

"EXCEL.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created."
This is a default list of things-to-do when Excel exhibits startup problems.

Try opening Excel without any addins or hidden workbooks:

Start, Run,
"C:\Program Files\Microsoft Office\Office\Excel.exe" /Automation

Quotes mandatory, Note you may have to change the path.

If your error disappears, there is either an add-in or a (hidden) workbook that is loaded upon XL's start, which bothers you.

- Try locating the XLSTART directory, move everything from there.
- In XL: Tools, Addins, note the ones checked and uncheck them one at the time, each time restarting XL
- In XL, Tools, options, general. Check if a path is entered after "Alternate startup file location". Clear it.

Another option is to open XL in Safe mode:

"C:\Program Files\Microsoft Office\Office\Excel.exe" /Safe

Also, you might try:

"C:\Program Files\Microsoft Office\Office\Excel.exe" /Regserver

Yet another possible problem is a corruption of your toolbar customisation file. Locate all files with extension .xlb and rename the
extension(s) to something like .old
Now try and start XL again.

Also, NAV has shown to cause "Excel caused an invalid page
fault in module VBE6.DLL".
You might try disabling the Office plug in of NAV.

Other causes may be a full TEMP folder:

In Windows 95/98 and ME

Delete all files in C:\Windows\Temp

In Windows NT/2000/XP

Find and Select C:\Documents and Settings\<user>\local settings\temp
and delete all files in there.

They are often left behind by installing programs but Excel needs the space.

This is what MS has to say about startup problems:

http://support.microsoft.com/default.aspx?scid=kb;en-us;Q280504

And this about startup switches:

http://support.microsoft.com/default.aspx?scid=KB;en-us;q211481



Regards,

Jan Karel Pieterse
Excel MVP
www.jkp-ads.com
 

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