error svchst.exe at shut down nav antivirus 2007 application error

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

how can i fix this nav shut down error? i have contacted microsoft and
norton. have not yet solved. if anyone knows how to fix advise.
Thanks
 
svchst.exe
This file has been identified as a program that is undesirable to have
running on your computer. This consists of programs that are misleading,
harmful, or undesirable.

Added by the Troj/StartPa-H Internet Explorer start page hijacker.
http://www.sophos.com/virusinfo/analyses/trojstartpahh.html

UPDATE your antivirus software and run a full system scan.

UPDATE whatever anti-spyware applications that you have and run a full
system scan with each one.

You might want to start in Safe Mode to run your antivirus and anti-spyware
software.

Running a full system antivirus scan or anti-spyware scan in Safe Mode can
be a good idea. Some viruses and other malware like to conceal themselves
in areas Windows protects while using them. Safe mode can prevent those
applications access and therefore unprotect the viruses or other malware
allowing for easier removal.

''In safe mode, you have access to only basic files and drivers
(mouse, monitor, keyboard, mass storage, base video, default system
services), just the minimum device drivers required to start Windows.''

Because of that some malware does not load in Safe Mode and is easier to get
rid of.

How to start Windows in Safe Mode Windows XP
http://www.bleepingcomputer.com/forums/index.php?showtutorial=61#winxo


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 

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