Error screen when switching PC on

[Guest]

Just bought a new PC with Windows XP. Was working just fine until I started
to install new programmes (games for the children, modem, braodband,etc). Now
when I switch the PC on an 'error screen' appears. It informs me that I may
need a windows update, that I should remove a newly installed programme in
order to protect windows. Only problem is that it doesn't tell me which new
programme is causing the problem. Do I need to uninstall all the new
programmes that I have downloaded????
Many thanks

 

[Thorsten Matzner]

Just bought a new PC with Windows XP. Was working just fine until I started
to install new programmes (games for the children, modem, braodband,etc). Now
when I switch the PC on an 'error screen' appears. It informs me that I may
need a windows update, that I should remove a newly installed programme in
order to protect windows. Only problem is that it doesn't tell me which new
programme is causing the problem. Do I need to uninstall all the new
programmes that I have downloaded????

1. Check with Windows Update for that you have all necessary updates
installed.
2. Scan your computer for viruses and other malware. Get Ad-aware
(http://www.lavasoft.com) and see "List of Antivirus Software Vendors"
(http://support.microsoft.com/?kbid=49500).

 

[Rick \Nutcase\ Rogers]

Hi,

Easier method:

How to Troubleshoot By Using the Msconfig Utility in Windows XP [Q310560]
http://support.microsoft.com/?kbid=310560

Once you have the program isolated, then we might be able to figure out how
to fix it.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[S.Sengupta]

What exact error are you getting?

regards,
ssg MS-MVP