Error Reports

[Candice]

I keep getting error reports that ask me if I want to
report them and I always say yes. They have been
happening more and more. Everytime I get the message it
shuts me down and boots me out of Microsoft. This error
occours all of the time whether I am making hotel
reservations or looking at food TV. Please HELP.

 

[Carey Holzman]

Double-click on the System icon in the Control Panel, then click on the
Advanced tab, then click on the Error Reporting button and select DISABLE
ERROR REPORTING.

Carey

 

[Guest]

-----Original Message-----
I keep getting error reports that ask me if I want to
report them and I always say yes. They have been
happening more and more. Everytime I get the message it
shuts me down and boots me out of Microsoft. This error
occours all of the time whether I am making hotel
reservations or looking at food TV. Please HELP.
.

 

[Malke]

I'm sorry, but this is not enough information for you to get a good
answer. Your post is the equivalent of saying, "it's broken". Your
problems could be caused by software or hardware. Here are generic
troubleshooting steps for the software end:

1) scan with current antivirus using updated definitions; 2) remove
spyware with tools such as Spybot S&D (www.security.kolla.de) and/or
Ad-aware (www.lavasoftusa.com) - note that it is a good idea to do
virus and spyware scans in Safe Mode; 3) delete temporary and Temporary
Internet Files; 4) stop unnecessary services/programs from running at
startup (see www.blackviper.com for a listing of services). Also, look
in Event Viewer for clues.

For the hardware, first open the computer and run it open, observing all
fans (overheating will cause freezing). Then do a RAM test - I like
Memtest86 - and if necessary, continue on to test the hard drive and
motherboard. If you can't do this yourself, take the machine to a good
local computer shop (not a CompUSA or Best Buy store).

Malke