Error: Not enough server storage is available to process this command

A

Art Shotwell

Hi, I've got my wife's laptop networked with my wireless AP/router.
Internet works fine, but when she tries to hit a shared folder on my XP
PC, she gets the message "Not enough server storage is available to
process this command."

I've done a little research, but cannot find anything that seems to fix
this. Both of us are running XP SP2.

Art
 
R

Ron Lowe

Art Shotwell said:
Hi, I've got my wife's laptop networked with my wireless AP/router.
Internet works fine, but when she tries to hit a shared folder on my XP
PC, she gets the message "Not enough server storage is available to
process this command."

I've done a little research, but cannot find anything that seems to fix
this. Both of us are running XP SP2.

Art


This error indicates that you are falling foul of the IRPStackSize bug.

The problem is on the machine you are attempting to connect to,
not the machine where you see the error message.

On the computer you are attempting to connect to,
Check the event viewer for an event ID 2011.

Usual fix :
You need to fix a parameter called IRPStackSize

On the computer you are attempting to connect to,
Set the IRPStackSize back to the default (15 ).
Perform the following steps:

1. Start the registry editor (e.g., regedit.exe).
2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\lanmanserver\parameters.
3. Double-click IRPStackSize
(or if this registry setting doesn't exist,create it of
type DWORD and ensure the case is correct).
4. Change the base to decimal, set the value to 15, and click OK.
5. Reboot the computer.

Norton AV is usual suspect for breaking it.

There's a KB article about this, too.

Antivirus Software May Cause Event ID 2011 (Q177078)
http://support.microsoft.com/default.aspx?scid=kb;EN-US;177078
 
A

Art Shotwell

Ron, Many thanks. That worked. I had found one article in the MS KB that
referred to the IRPStackSize and had increased it on the remote PC, not
realizing it needed to be done on the desktop PC. Thanks, Art
 

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