error needs a fixin!!

[Muncie Coin]

Hello I am currently using IE 6 and have had some sort of major malfunction.
The program keeps closing itself and sending an error message every time I
try opening it. I have reloaded it several times with no cure. I am able to
browse the web through my aol application but have no ability to use
explorer on its own. Any help would be appreciated.

Thanks Larry

 

[Mr. 5020]

What's the error message? We need a little more
information. Your problem might be in your
statement: "aol application." What version of
Windows are you using?

- Mr. 5020
Former MSN Technical Support Engineer

 

[Mike Burgess]

Muncie,
The first step to resolve your problem:
Control Panel | Internet Options | Advanced [tab]
Uncheck: "Enable third-party browser extensions (requires restart)"
Click Apply\Ok and restart.

If this allows IE to start, see:
Dealing with Unwanted Malware, Parasites, Toolbars and Search Engines
http://mvps.org/winhelp2002/unwanted.htm

Don't forget to re-enable the "3rd browser extensions" option (if used)
Many legit applications use that option also.
[more info]
http://support.microsoft.com/?kbid=831432 (XP)
http://support.microsoft.com/?kbid=276393
http://support.microsoft.com/?kbid=826718
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 04-02-04]
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